Disappointed with How VA Board of Nursing members Handle/Assist RN Related Issues

Okay, I'm not exaggerating the situation. I'm not sure if anyone had or have experienced what I had experienced with some people I called who work for the Board. However, I believe there is only one that answers the phone for RN related issues. I believe it's the same person by recognizing the voice. Anyhow this person is the rudeness person I ever came across. She made me feel as if I am wasting her time everytime I called to the point I'm afraid to even pick up the phone and dial the number. Here is what happened, before I even explain to her what was the reason I call today, she would just rudely interrupted and shut me up. Treated me as a child. I am an adult and I don't need this attitude and behavior. No offend Virginians but I'm so over VA. We're military and we just moved here not long ago and we just have it. We just can't wait to get out of here. To honest, VA is the worse state I ever experience in my lifetime in EVERYTHING. I've been to many states. This is the worse so far