Communication Practices

[VagariTurtleRN, MSN]

Hello everyone, we just recently had a staff meeting and one of the biggest topics that was brought up was ways to improve communication between staff and nursing leadership (ex nurse manager, director) Some of things things that have been suggested so far is a communication board/book, a suggestion box, and maintaining the open door policy. There have been a lot of changes that haven't been getting communicated properly to all staff so things are being missed. Also, the staff feel like their voices aren't being heard so the suggestion box was a thought for that. I was wondering if there are any other practices that are being done that could improve commutation. Your feedback would be much appreciated :)

[HouTx, BSN, MSN, EdD]

Have you investigated the possibility of implementing a Shared Governance lite model? Although it it most commonly adopted for an entire organization, the principles and practices can easily be put into place at the department level.

Whenever the chief complaint is lack of communication, we have to acknowledge that this has to be a 2-way street. With a shared governance structure, both staff & leadership have defined responsibilities to produce the desired outcomes.