CGFNS New York Credential Verification System address problem

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Hello everyone,

I sent my documents to New York 3 weeks ago the problem is I am unsure if I sent it to the right place.

The problem is the address listed on the site and on the letter head of the pdf that I printed out are different.

on the PDF the address is

P.O.Box 8628, Philadelphia, PA 19101-2651 USA

Applicant Inquiries - Phone:(215) 222-8454

While on the site the address is

3600 Market Street, Suite 400

Philadelphia, PA 19104-2651 USA

The question is I'm not entirely sure if both addresses point to the right place.

Anyway, I tried calling them everynight this week, hoping that their email confirmation of my documents having been processed has been delayed, unfortunately the computer tells the call center agent that they have never received the documents. The thing is, the last time I called they told me that it takes 7-10 days since the arrival of the document for them to process the documents and update their computers. The other call center agent that I spoke too said that the 7-10 day wait is not true and the computers should be updated immediately upon the arrival of the documents. But either-way, the documents should have arrived past the 7-10 days now.

Anyways, Just trying to let off some steam and hopefully someone will ease the anxiety that I have.

Many thanks!

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Specializes in Medical and general practice now LTC.

CGFNS are well known for being slow

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Is there any way knowing if the documents have arrived?

Edit:

Well to know if they got the mail but haven't processed it yet

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Specializes in Medical and general practice now LTC.
Is there any way knowing if the documents have arrived?

Edit:

Well to know if they got the mail but haven't processed it yet

Unless you sent it registered delivery or by courier then really no there is no way to know they have received it until they update your account

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Thankyou silver

Anyway, I hope you guys don't mind me being off topic here. I'm just about to fill-up my forms again in-case my papers never arrive at CGFNS. I was wondering if I should fill out all these blank lines that were not automatically filled in by the website where i typed in my information. Well, let me explain this, the website automatically prints out a PDF after I filled out a form online. The PDF did not complete all the blanks though, do I need to fill these blanks in?

Thanks

(Please inform me if I'm going off topic/violating any rules)

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Specializes in Medical and general practice now LTC.

You could either leave blank or complete with N/A

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