Care Plans-In person or telephonic

Specialties LTC Directors


Prior to COVID we were doing in person Care Plans every week. Now after doing telephonic ones for 3 years we do not want to go back to in person. Residents families have started asking about it (not ones that were here prior to COVID) and we have found it is easier to get the discussion completed in a shorter amount of time using the phone rather than having to encourage them to go because its time for the next family. What do you do at your facilities? I know when my aunt was in one they never called about the Care Plan. Is in person cp the norm and should I suck it up and go back to in person :(

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