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Every once in awhile a jerk of an intern or resident comes along. Having worked in a teaching hospital for some years I understand your frustration. However, it sounds like all the appropriate people were notified and aware of the situation. Outside of hunting down the senior resident on duty and physically hauling him/her up to the patient's room there's not a whole lot more to do, although as a supervisor, if I thought the resident was really being outrageous I would have called his medical supervisor. Problem is that you don't know that he wasn't attending some patient who was in a worse situation if you can imagine that. I hope you all made sure you charted the times you paged and called all these doctors so it is documented in the chart. This case will come up before the physician peer review board or the mortality committee and will be fully discussed. Wouldn't like to be a fly on the wall at that meeting? Anyway, the patient event and outcome would have also been discussed the next morning at the residents conference for that particular group of residents, interns and students. Although you probably won't know what happened after your shift, let me assure you that the medical supervisor of these residents and intern are going to probably give her the third degree on this. However, unfortunately, we nurses never get to hear that part of the saga.
The experience I've had with interns who act lacsidaisical is that they eventually screw up and rotate out the door never to be seen again, or they shape up. Remember, an intern is just out of medical school and they have a lot to learn about being doctors. It's October and into the 4th month of their internship and they have a lot to learn about prioritizing. They are also employees just like you and they get evaluated and GRADED on their performance.
The experience I've had with interns who act lacsidaisical is that they eventually screw up and rotate out the door never to be seen again, or they shape up. Remember, an intern is just out of medical school and they have a lot to learn about being doctors. It's October and into the 4th month of their internship and they have a lot to learn about prioritizing. They are also employees just like you and they get evaluated and GRADED on their performance.
I agree with you about interns shaping up. Unfortunately I do remember one similar situation in the past where the intern didn't take a report of respiratory distress seriously and the patient coded and died. That intern seriously jumped on every report from the nurses for the rest of his rotation through CT surgery. He was even calling back to check on a patients responses to orders, sometimes multiple times during the night.
I know that they are still learning. I know that interns are capable of mistakes, but it gets so frustrating when the learning curve swings wide. The patient last weekend may have coded anyway, but it would have been nice for us to have had some orders (abg, xray, troponins) that may have led to a lifesaving catch.
Nightcrawler, I'm so sorry this happened to you. A couple of weeks ago, I had a code situation that, at the time, I felt possibly could've been prevented, and had some of the same thoughts: we (PICU) got a transfer from the peds bone marrow transplant unit. Young teenager with aplastic anemia who was scheduled for her transplant the next morning. She'd been on cyclosporine for 2 years. She was admitted to the picu for respiratory distress- she was combative, hallucinating, and kept saying, 'something's really wrong, please help me!' docs had reviewed her x ray and thought it might be cardiac tamponade, then thought maybe capillary leak syndrome from the pre-transplant chemo drug she'd been on for a week. We thought we might have to intubate her, but her sats were high 80's and she was still breathing on her own, so they ended up putting her on nasal bipap. she kept trying to pull the mask off and was fighting us every step of the way. We ended up giving her versed and fentanyl x 2 each, and still she exhibited this tremendous fear and anxiety. Also, she was 36.4 axillary temp, and her cap refill on her feet was around 5 seconds- all extremities were cool to the touch. Abdomen was soft and nontender, though it had been tender all day (this was at 1600). I documented everything in my charting of her assessment, and told everyone- my preceptor, our resident, our fellow, the bone marrow attending, and our attending that i felt like she wasn't well perfused. I took cuff pressures on both arms and both legs, and she had systolic pressures in the high 80's on her right arm, and sometimes on her right leg. BMT attending said it was one of the side effects of this pre-transplant drug. He stayed in the room with us for a long time and watched her. I was able to get her oriented for a few minutes, explained what was going on, and told her we were going to take care of her and help her breathe. She finally settled down- to an extent- and we got her squared away before shift change. We let mom stay in the room while we did report outside so she could help keep her in the bed. Right after report, the oncoming nurse (who was really nasty and condescending to me) yelled for us to get the fellow and RT- i ran in the room and she was bagging the patient (after yelling that i'd forgotten to put a mask in the room, which i hadn't- she was standing next to it). Ended up calling a code, did chest compressions on her (a rarity in our unit, since most of our patients are babies), defibrillation, and after 45 minutes, she died. I felt *horrible*. Dad ran in the room during the code, yelling at me, which made me feel worse, as i'd told him we'd take care of her when he left at shift change. Well, after everything was done and i was checking my code charting (i always end up charting the codes, since i haven't had PALS yet), our attending and the BMT attending were looking at the patient's labs both before and during the code, as well as her x rays. They asked me to sit down and look at stuff with them, which terrified me- i was sure they'd point out something critical i'd missed (i'm a new grad, and of course that's my biggest fear). Anyway, her labs indicated she'd had a bleed into her brain or abdomen at some point- maybe it started slow, but it was fatal. The oncoming nurse had also found her abdomen soft and nontender at shift change. Both of these attendings said, 'you need to know you did everything correctly. there was nothing you missed, and nothing you could've done to keep this from happening.' it didn't make me feel *much* better, but it at least helped my confidence in my assessment skills. i was frustrated, like you, that i felt like things weren't quite right with the patient throughout my shift, and nobody seemed too concerned at the time. like some of the other posters have said, it was probably your patient's time to go- and that was going to happen, regardless of what you did. i think what you have to take from it- what i tried to take from my situation- is that you did everything you were supposed to do, and you advocated for that patient. It sucks to lose one, especially in a code like that- i've had 3 in my first 3 months. My guess is that we'll *always* wonder what else we could've done, and that's a good thing. I'm sorry this happened to you, though.
I know that they [interns] are still learning. I know that interns are capable of mistakes, but it gets so frustrating when the learning curve swings wide.
It is very stressful to precept new grad nurses. Can you imagine what some of the senior residents or their supervising doctors go through with medical students and interns? The medical community is so tight-lipped, however, that we will probably never hear about some of the very stupid and life-threatening mistakes they make. It would sure make a lot of new grad nurses feel a little better about their situations to hear that doctor go through similar experiences.
Young teenager with aplastic anemia who. . .was combative, hallucinating, and kept saying, 'something's really wrong, please help me!'. . .Ended up calling a code, did chest compressions on her (a rarity in our unit, since most of our patients are babies), defibrillation, and after 45 minutes, she died. I felt *horrible*.
Those words "something is really wrong", or "I don't feel right, something is wrong" shouldn't be ignored. I have personal experience with this. I kept telling my doctor that something wasn't right, that something was wrong. However, he couldn't find anything at the time and he did labs and exams. It wasn't until things got more critical and I felt I had nothing else to do except go to the ER one Sunday morning. Then, the same labwork revealed a serious problem and I ended up hospitalized. Some people are very in tune with their body. So, when a patient makes comments like that I watch them like a hawk. If you've been doing everything your training taught you, you are doing right. I always tell a doctor when I hear patient's say those words "something is wrong". How very nice the attending physician explained the patient's reason for her death! What a nice guy. Medicine doesn't know everything (image that!). I think that many of us fear that we might somehow contribute to a patient's death by forgetting or failing to do something that might have saved the person. Incidents similar to yours have happened to me a number of times over my career and I still initially feel that maybe it was something I failed to do that caused the death. It's a very painful emotional burden. Just proves how much you care about your patients and about your work. :redbeathe
Nightcrawler, BSN, RN
320 Posts
I work in a tertiary teaching hospital in an acute telemetry unit. Saturday night was one of those nights that all nurses dread, and it all started during report. A patient became nonresponsive during dialysis in her room, was coded, and transferred to ICU before any of the night staff had even finished their first report. This was difficult for me because even though she was not my patient, I had cared for her for several nights last week and was familiar with her and her family.
Needless to say, all of us were a little shaken up. We are all ACLS certified, but we are lucky enough (knock on wood) not to have codes on a very regular basis.
At about 10 one of my co-workers calls for some help in restarting an IV, and as I have a little time I go in. The patient is sitting on the side of the bed, complaining of chest pain, diaphoretic, ICY to the touch, with a shallow respiratory rate of 30. Her surgical wound was oozing and had partially soiled her gown with blood. Initial BP was 69/40, temp 96.7.
I immediately get more people in the room, we are getting serial bp's, which do get better once we get her back into the bed, with systolic pressures in the 90's.
Unfortunately the room that this patient is in is located in a hole in the coverage for the cell phones that the nursing staff carry, so I and my charge nurse are at the nursing station talking to the intern, and relaying information to the nurses in the patient's room and trying to impress upon the intern just how serious we thought the situation was ( we had already placed the crash cart just around the corner from the door)
My charge nurse becomes more and more frustrated with the intern, who is arguing about things that had occurred earlier in the day when she had attempted to give a verbal order to a CNA, and eventually hands me the phone to talk to the doctor while she goes to re-evaluate the patient. The intern tells me that she doesn't see the problem, that the patient's vital signs are now stable and that she "knows" this patient and that she often complains of chest pain
My response is to repeat the symptoms that the patient is exhibiting and to state bluntly that clinically I believed that this patient is very ill and that she needs to come and see the patient. The only order she gives is for a foley catheter and stated that she will call her fellow.
The intern arrives 30 minutes later, after we have bathed the patient, changed her dressing, the bed, started two lines and have continually encouraged the patient to attempt to control her respiratory rate and to utilize pursed lip breathing. The doctor walks into the room, asks the patient "is the pain you are experiencing the same as the pain that you had before in the ICU" does a 2 minute assessment and orders 1mg Morphine IV stating that she is "acting up for pain meds" She does not order a chest xray, troponins, ekg, abg or any of the other things that are standard orders for complaint of chest pain alone without any of the other symptoms.
This is midnight. We move the patient to an empty room directly across from the nurses station, and the nurse starts doing q 15 patient checks and vitals. Remember we are not an ICU.
At 0300 the nurse calls the intern back to report only 20cc's of urine output in 4 hours. The intern orders the rn to flush the foley and hang 100cc's of 5% albumin.
At 0330 the patient asks her nurse and the charge nurse to call her family and let them know what is going on.
At 0354 the patients pacemaker stops capturing and the monitor shows asystole with pacer spikes and the code commences. At 0430 the code was terminated.
We had spoken to the intern numerous times, our charge nurse had paged the fellow in charge that night, the nursing supervisor was aware, and we were still not able to save this patient when we had fought for 6 hours to get the patient the care that she needed. What put the cherry on the whole thing for me was hearing the fellow first try to blame the code on nursing, and then to hear him tell the attending on the phone that she had shown "no appreciable changes" from that morning.
Please do not get the wrong idea, patients at our hospital normally get very good care from doctors and nurses, which makes the rare instances like this all the more galling.
Sorry all that this was sooooo long. Sometimes I just have to vent, and this was very very hard even though she was not "my" patient
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