Applying for Director of Clinical Services for a HH company

[esse]

I've applied for the Director of Clinical Services at Maxim Heatlth Care. Does anyone here know about this job? I've been doing some research and found that the DoCS doesn't stay very long--last one stayed 7 months. At another office for the same company they had 6 different DoCS in 2 years.

I don't have a husband, my children are all grown and I don't care if I have a life so, along with my other nursing qualifications and experience, I figure it would make me a perfect candidate. I'm up for an interview and just wondered what gives?

[caliotter3]

Well all I can say is if you've found that previous DOCS left after a short time, then you've inadvertently picked the wrong office to have a good chance for success. You know that you will have your hands full. Expect chaos of varying levels and skeletons in the closet. If it were me, I would not go for it. Go to the forums at http://www.indeed.com or jobvent.com and read about the company. You will need to watch your back and don't necessarily think you can automatically trust the Accounts Manager or any remaining supervisors. Good luck if you take the job. You will need it.

[ArwenEvenstar]

Yes...check out the many Maxim reviews at jobvent.com or indeed.com. Maxim hires very young men (early 20's) fresh out of college with degrees related to things like marketing or business to run the offices. They do all the scheduling and communicating with the field nurses and families (private duty cases). To be quite frank, it was a joke. These young fellows could not keep anything straight. Gross disorganization and schedule mix-ups galore. They also were clueless about healthcare and did not "get" nurses. It was so frustrating to communicate with them! During the 2 years I was a private duty nurse for Maxim (can't believe I tolerated the shenanigans for so long!), I saw a big turnover in the case supervisor nurses. I talked with several of these nurses, and they also expressed great frustration with the young men running the office. The disorganization and immaturity of these young men would run off the reliable and competent field nurses that they had. (Like me!!) The Maxim way of running a home care agency is just wrong. The male director (not a nurse) of the location I worked at was the biggest SCHMOOZER I have ever known. Downright insulting and patronizing. But, of course, I am a disgruntled ex-employee so my opinion may not count.

[caliotter3]

A big, big, caveat for you to look for evidence of, should you take the job: Many nurses love to submit paperwork with fraudulent time worked listed. It was rampant at my agency. On one case an RN was in the home (between arriving late and leaving early) from two to at most four hours each shift. Religiously her documentation showed that she was in the home for 8 hours. I was told by the LVN who oriented me that I was to keep my mouth shut about this because the RN needed to go to another job and collect pay for being at two jobs at the same time so she could make her mortgage payments. Yes, this is exactly what the LVN told me. Another RN was supposed to leave her shift at a certain time, 5 hours or 6 hours before I came on at 11 pm. I noticed that her time sheet starting creeping forward at half hour intervals until she was leaving at 11 pm. This went on for quite some time before I reported to the DOCS and AM that I had never met this nurse. They didn't have to take any action because the nurse left for a hospital job. Rampant fraud at my Maxim office (word gets around in nurse social circles) and you will find with some research that this is common at many Maxim offices.

[pgaillard]

Maxim has been around for years. From what I know it is a good company. The Director position is very challenging due to the fact that there is constant clean up after the field nurses, that could be why there has been a revolving door. You sound very determined, and that is a good ingredient for success. A good suggestion would be to build your team.

[ArwenEvenstar]

A big, big, caveat for you to look for evidence of, should you take the job: Many nurses love to submit paperwork with fraudulent time worked listed. It was rampant at my agency. On one case an RN was in the home (between arriving late and leaving early) from two to at most four hours each shift. Religiously her documentation showed that she was in the home for 8 hours. I was told by the LVN who oriented me that I was to keep my mouth shut about this because the RN needed to go to another job and collect pay for being at two jobs at the same time so she could make her mortgage payments. Yes, this is exactly what the LVN told me. Another RN was supposed to leave her shift at a certain time, 5 hours or 6 hours before I came on at 11 pm. I noticed that her time sheet starting creeping forward at half hour intervals until she was leaving at 11 pm. This went on for quite some time before I reported to the DOCS and AM that I had never met this nurse. They didn't have to take any action because the nurse left for a hospital job. Rampant fraud at my Maxim office (word gets around in nurse social circles) and you will find with some research that this is common at many Maxim offices.

Fraud of a completely different type was going on at my office. I can't say much more about it.

[caliotter3]

Fraud of a completely different type was going on at my office. I can't say much more about it.

This is what I meant. I find it an interesting observation that I am aware of no blatant fraud at any of my other hh employers over the years. Not to say that it wasn't going on. But as out in the open as this type of behavior is at Maxim, I would be very hesitant to deal with that company again. When the stuff blows up in a scandal, one can't be sure that the buck will stop with the management. I would love to think I could put in paperwork to collect pay from the medicaid source when I was collecting pay from another employer. To pay a mortgage.