Published Aug 5, 2016
631isa318
3 Posts
Inquired about Achieve Test Prep for a bridge program. Was called five times until I answered just to be on the phone for 2 hours and told that everything explained to me was on a contract I foolishly signed but had 72 hours to cancel minus the 69.00 cancelation fee. Fine. I then carefully read this contract and 80% of the things on it were not told to me so now I was stuck. Ok so I knew trying to follow protocol as to cancel was in black and white, I went on the web site as indicted to fill out a form and it was not found, I faxed a letter of cancelation to the given number and for 4 hours it would not go through, and I called the counselor who had spoken to me and no answer. Now panicking, I kept calling, texting, emailing and finally when someone answered, I was not able to talk to their "canceling counselor", and that I had to wait until an appointment was made to properly listen again to their speech. So I was given an appointment at noon and it was 9am. Ok so I then receive a phone call and told that my contract is cancelled however I had to wait for another "canceling counselor" to speak to me in 7 more days. I don't know what show these people are running but in less than 24hours I've gotten to NOT trust these people. Bad business practices for sure.