Accepted a new job in telephone triage!

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First time doing telephone triage and so glad to have stumbled upon this section of allnurses. Orientation/training starts at the end of the month.....SO EXCITED!

Btw, I read about some nurses getting certified in telephone triage? Where do you guys get that??? Thanks!

AAACN (ambulatory care nurses association) used to offer certification and still offer recert to members. You can get certified now as an ambulatory care nurse which includes triage in the curriculum. I highly recomend Carol Rutenenberg's course and her book. They are both very good.

I would like to do this too

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