I am currently in a nursing skills class where I had mentioned where I worked (a nursing home), and another student said she had CNA clinical there. She was talking to me about how she didn't like how the residents were treated and also mentioned a resident's name and asked if I was working when that person was living there. I didn't know how to respond. Am I allowed to acknowledge a person's name or should I flat out say I cannot discuss that. Can I get in trouble for even being a part of this conversation? She also mentioned that she found out this particular woman was a distant relative of hers. How do we handle situations like that? I am basically wondering if a family member says, "Oh, you work at this nursing home, did you know my aunt Lorraine?" what is the best response. Is it ok to say "Yes, I know her, she was a wonderful woman." Can I discuss that resident while leaving out medical information, or is acknowledging that they were in a nursing home a violation in itself?
Hello,
I am currently in a nursing skills class where I had mentioned where I worked (a nursing home), and another student said she had CNA clinical there. She was talking to me about how she didn't like how the residents were treated and also mentioned a resident's name and asked if I was working when that person was living there. I didn't know how to respond. Am I allowed to acknowledge a person's name or should I flat out say I cannot discuss that. Can I get in trouble for even being a part of this conversation? She also mentioned that she found out this particular woman was a distant relative of hers. How do we handle situations like that? I am basically wondering if a family member says, "Oh, you work at this nursing home, did you know my aunt Lorraine?" what is the best response. Is it ok to say "Yes, I know her, she was a wonderful woman." Can I discuss that resident while leaving out medical information, or is acknowledging that they were in a nursing home a violation in itself?
Thanks in advance,
Tara