Quote from vtrn
I work in a Family Practice clinic and have 2 other "sister" sites. We use a book of protocols that references materials from 1991(that's the most recent).
What do other FP clinics or outpatient clinics use for triage?
Thanks for the help!
The HMO I work for had the docs in the med/obgyn/peds clinic develope protocols for each dept.
Unfortunately, different docs work on each different protocol, so we run into trouble because of the "left hand doesn't know what the right hand is doing"
syndrome. Also the protocols are updated several times a year supposedly to simplify the protocols, but each time they are updated, they just become more complicated and time consuming to work through.
A good example occurred recently, where the sore throat protocol outcome was an appointment within 24 hrs. However, if used the Cold protocol , which has the exact same symptoms as the sore throat protocol-the recommended outcome was office visit within 72 hrs.