Update: I called ATI - they said the school would know how to convert it. I called the school - they said to call ATI. I called ATI again - they said it would take 15 seconds to convert the score, but they won't do it for students, just for school personnel.
I find it ironic that ATI boasts "no question unanswered" on their help page. They need a little asterisk *unless you're a student.
I called the school and left more messages requesting them to call ATI. I am trying not to bug the school TOO much.
I would love it if anyone could say, "Yes, my TEAS V test which I took in the last 6-8 months was just like your husband's or even lower, and was listed as Program Type PN, and I saw the BSN conversion, and my Percentile Rank - Program was 50 or above."