Break the Silence: Report Bullying

Save your co-workers life; report bullying. Suicide and Post Traumatic Stress does occur from being bullied in the workplace. Nurses take an oath to do no harm to others. This includes protecting your co-workers from being bullied. Reach out your hand and help your co-workers so they can receive counseling. Nurses Announcements Archive Article

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The importance and impact of bullying in the workplace are significant to nursing in many ways. Bullying threatens the very foundation, of not just nurses, but its business ethics, structure, and productivity. Nursing is a sensitive structure that demands teamwork, dedication, and drive.

The rise of bullying threatens to create barriers in nursing that will result in a negative way. This impact bullying has on nurses impedes their ability to function professionally by interfering with teamwork, morale, and personal health. Prevention is the only way to stop or eliminate bullying. An anti-bullying program must become an integral part of nursing training by deeply embedding the need to identify and prevent this destructive action in the workplace.

A nurse takes the oath to do no harm to others. Nurses dedicate their hearts and minds to practice faithfully in their profession. The qualities a nurse must possess are to be compassionate, sympathetic, and empathetic towards others. These qualities are especially important for nurse managers so they can guide and mentor nurses along with their career path. A nurse manager who lacks these qualities and does not support their nurses creates problems in their working environment.

An unspoken problem is nurse manager bullying. The nursing issue is that nurse manager bullying can cause intimidation and psychological harassment amongst their employees. This harassment can cause the employee to have devastating psychological, physical, emotional, and social outcomes.

It is time in the nursing profession to break the silence that nurse managers who bully nurses create an unhealthy work environment that can result in health problems or cause nurses to resign. Post Traumatic Stress Disorder (PTSD) and suicide do occur in staff who are bullied by their co-workers and/or nurse managers.

It is time to be proactive as nurses and identify bullying behaviors and report them immediately. Look at your co-workers who are being treated poorly reach out your hand and guide them to get counseling so they can heal from this.

Here are some basic suggestions on what to do if bullying occurs in the Workplace:

  1. Send the employee who is being bullied to Employee Health to talk with an appointed staff member who can guide them in where to get counseling.

  2. Remove the employee immediately from the toxic environment and place them in a better working environment so no form of retaliation can occur.

  3. Employee Health should report bullying to the Bullying Task Force. The Bullying Task Force is composed of a Peer Counsel Committee who will review each case. This Peer Counsel Committee is important because it does not consist of management who possibly would not be as objective as a peer.
  4. Implement a Bullying Support Group. This is important in the recovery of staff who are bullied. The Bullying Support Group will utilize a twelve step program much like Alcoholic Anonymous.
  5. Have employees fill out a survey online that can be filled out anonymously and sent directly to the Associate Directors office.
  6. Have Human Resources track all staff who leave a position and have them fill out a bullying survey online.

Exit interviews should be conducted on all employees leaving their jobs. This interview should be kept confidential so it does not interfere with or impact new job opportunities. Surveys should be done that ensure confidentiality in the data collected. In order to collect honest and accurate data, it is extremely important to provide confidentiality. Surveys that ask identifiable data such as age, work level, and sex are often a deterrent for employees to complete the survey honestly. A person's identity can easily be assessed by this information. All of the data collected can be utilized to help strengthen the laws, guidelines, and policies to provide a safe working environment and to stop bullying

Educating hospital staff on the importance of looking for suicide and PTSD symptoms is extremely important. Nurse managers need to be educated that treating their employees in a caring way will help to retain them. They will realize happy employees are more productive and tend to stay in their jobs. Cruelty will cause the human spirit to fail. Nurse managers that bully allow the human spirit to fail in the employees they bully. The human spirit is affected by the consequences of bullying which are physical and psychological changes in the person that is bullied. Jean Watson's Human Caring Theory should be taught to all employees to restore caring in the health care system so bullying behavior can be stopped.

Educating and providing resources to new employee nurses on bullying, the Whistle Blowers Act, and sexual harassment should be incorporated into new employee orientation. All staff would also benefit from a yearly review on these topics. Hopefully, this will keep nurses aware of proper workplace behavior and we can retain nurses. There are programs available for this problem, but many nurses are not aware this issue exists nor how to identify bullying. There are several others that provide information on books, education, and counseling available for anyone who is bullied.

There are no governmental laws that prohibit workplace bullying. Governmental laws addressing workplace bullying should be in place. There needs to be a law acknowledging that bullying exists. Once legislation is established then health care organizations will have zero tolerance in allowing this behavior. Strong institutional policies need to be in place in every healthcare organization to prevent bullying in the workplace.

Report Bullying; Break the Silence; Save Your Co-Workers Life

Sarah Yuengling RN MSN

Ruby Vee said:

Let me be absolutely sure I understand your point. If a preceptor rolls eyes at a new grad, fails to answer her questions in the manner in which the new grad prefers, fails to greet her in the morning and fails to include her in social situations, that is bullying. If the new grad roller her eyes at the preceptor, fails to answer her questions in the manner in which the preceptor deems appropriate, or fails to include the preceptor in social situations, that's just rude and disrespectful bus is not bullying.

Further, if the preceptor or another older nurse complains of the same rude, disrespectful behavior that is deemed bullying when applied to a new nurse, the older nurse is just belittling the experience of other people who have gone through REAL bullying by comparison.

I get it! By definition, bullying refers to older nurses being rude and disrespectful to younger; younger nurses being rude and disrespectul to their seniors is just plain rude and disrespectful and therefore OK..

No. You didn't get it. It's not about age. And if it happened the other way around (the rolling of eyes, etc.). I would consider it still just disrespectful... but it won't be bullying. Unless it's done with effort to actually cause psychological or physical trauma... if it's chronic and specifically targets someone.

And nowhere in my statements did I say those things are OK. Just that it might not be bullying.

LadyFree28 said:
Agreed. :yes:

I think the poster's response was as bad as saying "there's no such thing as elder abuse" or "men can't be abused." Or "older ageism??? That's NOT true!"

It's very short sighted...and does nothing to fix decreasing bullying and abusive behavior in this business at all. :blink:

Anyone can be harassed and bullied. :yes:

I never said or implied any of those things. So, I don't think your posts help to fix it either. ?

OCNRN63 said:
And your comments belittle the bullying that we older nurses have experienced. New nurses don't have any special claim to this problem; it happens at all phases in nursing.

I'm curious. How were you personally bullied?

And to make it clear. I wasn't talking about age.

Specializes in Pediatrics, Emergency, Trauma.
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I never said or implied any of those things. So, I don't think your posts help to fix it either. ?

You are entitled to your opinion., however, I STILL believe you diminished the posters experience. :yes:

I don't have to fix it....I lead by example...and In a position that bullying is not tolerated; it is grounds for dismissal...so if ANYTHING, I am well versed on bullying. :yes:

Specializes in Pediatrics, Emergency, Trauma.
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I'm sorry. But you misunderstand. It wasn't about the age that I had issue with but the gravity. That other nurse was physically abused that resulted in impairment somewhat. The other example was harassment and threats. Like that... I didn't mean to belittle her experience. I just thought it fell under a different category.

What is your definition of bullying btw? Cause in this discussion, it seems to differ for each of us.

How fitting to ask a DV survivor!! YES :yes:

I have been bullied, abused, thought to be crazy, have someone ignore me and try to attack my sanity and abilities. Survived a near death experience. Been over 5 years-got the hat AND the t-shirt.

I've been "hazed" or an attempt on NETY at work waay before this awareness; I was 19 and new to the profession, by people who were of the same and and older generation...I fought back, because NO ONE is going to drive me away-and I was raised to be an advocate...and not to back down.

I have been told by peers I will never work in two specialties-they LAUGHED about it...including a boss of mine did...Well, I have worked in two specialties simultaneously, and they know about it-nursing being a small world- and I did it well. :yes: This person who was the ringleader was the same generation.

I've had peers try to manipulate schedules and dump on me...I spoke up and prevented from happening. That person called me lazy and all sorts of names. I put that person in their place and it STOPPED. This person had 30 years into the profession and thought that it was "OK" to take a "break from work" because I was more if an expert in working with a particular population. A few if those co-workers whispered and shunned me for a few months, but guess WHAT??? I didn't give TWO :poop::poop: because I saw it, and dealt with it professionally, EACH time...right is right. :yes:

Bullying/lateral violence is VERY similar to DV.

Anything that is resulting in making someone feel powerless-whether it be physical, psychological, monetary...so, if someone is making you feel emotionally upset or crazy, if your boss is threatening to fire you or take out off the schedule because you spoke up, If people isolate you and you are shunned, even someone ASSAULTING you...yes, these can all are factors of bullying and lateral and hierarchal violence.

But don't even THINK for a MINUTE what a person has been though is NOT what one think it "is"...we haven't walked through their Danskos, nor I have through yours or anyone else's ..but I don't diminish ANYONE'S experiences because it doesn't fit a certain "bill". :no: They've done that to survivors of DV for YEARS.

Specializes in Pediatrics, Emergency, Trauma.

To add: DV awareness is VERY important to me...the person I was the perpetrator was bullied as child. I am also an anti-violence advocate. I am WELL versed about bullying, and one of the most important things we am do when having discussions, even for people who do not understand, is to NOT diminish ANYONE's experiences...lets' not behave like the people who to take joy in doing that either...like people who bully...just my humble opinion.

LadyFree28 said:
You are entitled to your opinion., however, I STILL believe you diminished the posters experience. :yes:

I don't have to fix it....I lead by example...and In a position that bullying is not tolerated; it is grounds for dismissal...so if ANYTHING, I am well versed on bullying. :yes:

You certainly seem ready to pounce on anything that disagrees with you without first attempting to understand.

What the poster mentioned as bullying:

1.) A new grad rolling eyes at her

2.) Failure of ng to greet in the morning

3.) Failure of ng to include her in social situations

and some words (not exclusively toward her but directed at older people/nurses in general) about being out of touch with technology, being a dinosaur, etc.

Now here are 2 definitions of bullying I've gathered.

"Bullying is the use of force of coercion to abuse, intimidate, or aggressively impose a certain type of domination over other... repeated and habitual...verbal harassment or threat... physical assault or coercion directed repeatedly toward particular targets."

"use superior strength or influence to intimidate (someone), typically to force him or her to do what one wants."

Were there any of those in the posters examples?

The new grads behavior, although inappropriate... and I understand how it can be frustrating don't get me wrong, but they weren't forcing the poster to do anything. There was no coercion or use of force there.

However, if we use the examples given... would these be examples of bullying as well?

Example 1:

A stranger rolls his eyes at me at the check out line because I was taking a while to finish checking out my items.

Example 2:

A secretary who works at an office fails to greet her boss as he comes in in the morning.

Example 3:

My best friend failed to invite me to her party.

Example 4:

A grandmother telling a group of younger people about "the way it used to be" and how "young people these days are entitled or spoiled, don't place value on what they have, etc."

To me... these are just rude or annoying behavior.

If these were bullying...

then I suppose if someone accidentally brushed against my shoulder without my permission is also bullying (or assault) to you? Maybe I could also sue that person?

There is a reason these things have criteria and definition. So we can separate which is which... and appropriate action depending on the gravity of the situation is taken. If we depend on another person's being "upset" about what had been done to her... then that makes us all bullies... because I have done things that have upset other people and same goes the other way around.

You at this moment are causing me upset. Would you consider yourself a bully?

Anyway...

Just to make it clear.

I'm not saying what these new grads are doing are OK.

They are rude and have no manners. They may even need some disciplinary action or some form of education about the effects of their behavior on people. But their behavior is only disrespectful and inappropriate... not bullying.

LadyFree28 said:
How fitting to ask a DV survivor!! YES :yes:

I have been bullied, abused, thought to be crazy, have someone ignore me and try to attack my sanity and abilities. Survived a near death experience. Been over 5 years-got the hat AND the t-shirt.

I've been "hazed" or an attempt on NETY at work waay before this awareness; I was 19 and new to the profession, by people who were of the same and and older generation...I fought back, because NO ONE is going to drive me away-and I was raised to be an advocate...and not to back down.

I have been told by peers I will never work in two specialties-they LAUGHED about it...including a boss of mine did...Well, I have worked in two specialties simultaneously, and they know about it-nursing being a small world- and I did it well. :yes: This person who was the ringleader was the same generation.

I've had peers try to manipulate schedules and dump on me...I spoke up and prevented from happening. That person called me lazy and all sorts of names. I put that person in their place and it STOPPED. This person had 30 years into the profession and thought that it was "OK" to take a "break from work" because I was more if an expert in working with a particular population. A few if those co-workers whispered and shunned me for a few months, but guess WHAT??? I didn't give TWO :poop::poop: because I saw it, and dealt with it professionally, EACH time...right is right. :yes:

Bullying/lateral violence is VERY similar to DV.

Anything that is resulting in making someone feel powerless-whether it be physical, psychological, monetary...so, if someone is making you feel emotionally upset or crazy, if your boss is threatening to fire you or take out off the schedule because you spoke up, If people isolate you and you are shunned, even someone ASSAULTING you...yes, these can all are factors of bullying and lateral and hierarchal violence.

But don't even THINK for a MINUTE what a person has been though is NOT what one think it "is"...we haven't walked through their Danskos, nor I have through yours or anyone else's ..but I don't diminish ANYONE'S experiences because it doesn't fit a certain "bill". :no: They've done that to survivors of DV for YEARS.

I don't think you are going by example here. Only your feelings of being persecuted. It is not a badge... and I'm not out to get anyone. I'm only here to make things clear. And the example I was talking about weren't about yours but the other nurse.

Yours could be considered as bullying if they ganged up on you to specifically achieve the goal of making your life(at work) miserable or causing you psychological trauma through use of their status or superiority.

And, yes, I have walked through those Dankos. So I know that it's not bullying if I compare it to the real bullying I have gone through. ? You are not the only survivor here.

Specializes in Pediatrics, Emergency, Trauma.
Quote

You certainly seem ready to pounce on anything that disagrees with you without first attempting to understand.

Not pouncing, stating my opinion.

I ask the question "why" that has not been answered, if anything, YOU are the one that stated that my opinion "does not help"...I respected you opinion; I did not make the assumption of "pouncing" all over my opinion. Respect my opinion as I have respected yours. :yes:

Quote

What the poster mentioned as bullying:

1.) A new grad rolling eyes at her

2.) Failure of ng to greet in the morning

3.) Failure of ng to include her in social situations

and some words (not exclusively toward her but directed at older people/nurses in general) about being out of touch with technology, being a dinosaur, etc.

Now here are 2 definitions of bullying I've gathered.

"Bullying is the use of force of coercion to abuse, intimidate, or aggressively impose a certain type of domination over other... repeated and habitual...verbal harassment or threat... physical assault or coercion directed repeatedly toward particular targets."

"use superior strength or influence to intimidate (someone), typically to force him or her to do what one wants."

Were there any of those in the posters examples?

The new grads behavior, although inappropriate... and I understand how it can be frustrating don't get me wrong, but they weren't forcing the poster to do anything. There was no coercion or use of force there.

However, if we use the examples given... would these be examples of bullying as well?

Example 1:

A stranger rolls his eyes at me at the check out line because I was taking a while to finish checking out my items.

Example 2:

A secretary who works at an office fails to greet her boss as he comes in in the morning.

Example 3:

My best friend failed to invite me to her party.

Example 4:

A grandmother telling a group of younger people about "the way it used to be" and how "young people these days are entitled or spoiled, don't place value on what they have, etc."

To me... these are just rude or annoying behavior.

True...:yes: however, another posted how sometimes obnoxious or annoying behaviors can escalate to bullying...this particular poster also stated about "walking on eggshells". Still behaviors that can be detrimental to the working environment.

Quote

If these were bullying...

then I suppose if someone accidentally brushed against my shoulder without my permission is also bullying (or assault) to you? Maybe I could also sue that person?

WHERE in my response did I state that brushing against someone was assault?? My response is for the entire thread. One person shared their story about being pushed, it was caught on tape, then was subsequently threatened. THAT was assault; that was not an accident. That is bullying behavior :yes:

Quote
There is a reason these things have criteria and definition.

Yes...but since we are not present and only privy to second hand information, all criterias in his discussion are prett moot.

Quote
So we can separate which is which... and appropriate action depending on the gravity of the situation is taken. If we depend on another person's being "upset" about what had been done to her... then that makes us all bullies... because I have done things that have upset other people and same goes the other way around.
Quote
You at this moment are causing me upset. Would you consider yourself a bully?

If that is the case, you have every right to be upset...unfortunately an opinion is a opinion...

I have every right to respect yours, again, respect mine and any posters....feel free to disagree. We are not going to agree, however, this is a free open forum, that doesn't "diminish" the OP's post, we are free to take on any philosophy we choose. That's my main point.

Specializes in Pediatrics, Emergency, Trauma.
Quote

I don't think you are going by example here. Only your feelings of being persecuted. It is not a badge... and I'm not out to get anyone. I'm only here to make things clear. And the example I was talking about weren't about yours but the other nurse.

Yours could be considered as bullying if they ganged up on you to specifically achieve the goal of making your life(at work) miserable or causing you psychological trauma through use of their status or superiority.

We're you there??? how do YOU know what I experienced???

How about I stood up, and in hindsight since I've dealt with it, I CHOOSE not to utilize those words anymore?? HOW about it doesn't rule the person that I am?? I KNOW how to approach these behaviors. :yes:

Quote
And, yes, I have walked through those Dankos. So I know that it's not bullying if I compare it to the real bullying I have gone through. ? You are not the only survivor here.

LOL...

Never said I was...are YOU sure you aren't, especially in this thread. ;)

I am VERY much aware there are many survivors. I am free and very much content in my life, I hope you are as well. ?

I will say it AGAIN and AGAIN...I won't diminish one's opinion, feel free to disagree...but YOU don't know me...I am VERY much involved in anti-bullying...I don't know how much you are involved, nor will I assume your response as a projection if your own personal feelings, as much as I suspect, but I CHOOSE not to make those assumptions. :no:

I will state how those facts of bullying and abusive behavior has lined up for me, as well as the others that have stated on this thread. Everyone is entitled to their opinion, and I won't "diminish" anyone's opinion, or think they "don't help"...everyone can learn from this discussion; the real key on allowing people get on board, what I've learned in MY travels and Danskos, is to not "diminish" the discussion for ANYONE. I expect to do the same for you, and I have no qualms stating it.

Again, I asked you "why", I stated your opinion, and you choose to make assumptions, without calling yourself in choosing words that were dismissive; if anything, you proved Ruby Vee's point, and I asked you why. I was able to filter through your "upset" if there is one-don't want to make assumptions-and I get your point; but Ruby Vee and OCRN made points as well.

There's no diminishing that. Agree to disagree. ?

LadyFree28 said:
Not pouncing, stating my opinion.

I ask the question "why" that has not been answered, if anything, YOU are the one that stated that my opinion "does not help"...I respected you opinion; I did not make the assumption of "pouncing" all over my opinion. Respect my opinion as I have respected yours. :yes:

True...:yes: however, another posted how sometimes obnoxious or annoying behaviors can escalate to bullying...this particular poster also stated about "walking on eggshells". Still behaviors that can be detrimental to the working environment.

WHERE in my response did I state that brushing against someone was assault?? My response is for the entire thread. One person shared their story about being pushed, it was caught on tape, then was subsequently threatened. THAT was assault; that was not an accident. That is bullying behavior :yes:

Yes...but since we are not present and only privy to second hand information, all criterias in his discussion are prett moot.

Quote
So we can separate which is which... and appropriate action depending on the gravity of the situation is taken. If we depend on another person's being "upset" about what had been done to her... then that makes us all bullies... because I have done things that have upset other people and same goes the other way around.

If that is the case, you have every right to be upset...unfortunately an opinion is a opinion...

I have every right to respect yours, again, respect mine and any posters....feel free to disagree. We are not going to agree, however, this is a free open forum, that doesn't "diminish" the OP's post, we are free to take on any philosophy we choose. That's my main point.

But you did pounce. You, for whatever reason, made my statements worse than they were.

And that isn't exactly being respectful of my opinion. You rushed to conclude that I was the bad guy for disagreeing when you obviously didn't understand what I meant by what I said... which was, to me, no help at all.

You didn't say anything about brushing being assault... it was a thought comparison I made based on rolling someones eyes and accidentally brushing against you... which you obviously didn't get. Instead of taking things personally... I hope you try being objective for once. And I didn't read anything about "walking on eggshells" being mentioned. The examples I was using for that statement was specific to the poster I qouted... and the comparisons I used were from the other posters who I thought suffered much worse. So if you are talking about another poster... then that was not my focus.

The criteria and definition are pretty general, can be applied to most situations to deem whether they are bullying or not. The examples, however, and each readers' interpretation are the things that are moot. (Hence, your reaction.) The criteria and definition are solid.

And... an opinion IS an opinion. But that doesn't mean I cannot respond to it or there would be no consequences. Hopefully next time you try to understand where the poster is coming from and the possible reasons they think the way they do... before you accuse them of advocating that "ageism" is a myth... and whatever else you wanted me to be portrayed as.

Finally... it wasn't diminishing another person's experiences... but merely re-categorizing it. It doesn't necessarily indicate that the rude behavior is less painful or emotionally upsetting than the other examples. I just wanted to make it clear that bullying is habitual,chronic, directed at a target with the use of force, and the other definitions given.

Cause if we don't have these things (criteria and definition)... a girl who has been touched on the arm by a man and she didn't like it could easily cry rape. If we forgo the criteria and definition... then we would rapidly fill our prisons with "rapists". Or a socially inept person could easily label himself a psychopath... just because of one symptom. (He doesn't care or some other excuse to be labelled one.) Do you see where I am going with this? It'd be easy to accuse another person of a thing if we blur the lines and disregard what a certain word means.

In the end though, I doubt I would change your mind since you seem to be resolute in your convictions. So further discussion is pointless. Goodbye.

Looking at your responses... it is now apparent to me that you didn't even bother to try to get the correct meaning of my messages. You seem to be focused solely on your own experiences. I get it... you have suffered... you have fought your tormentors. And that's good. But it is irrelevant to the point I am making.

Of course I wasn't there. I would never claim to have been there. I said "could be bullying" because I still entertain the possibility that a person could lie (that doesn't mean I think you're lying... it's just that there's a possibility of bias or some other factor that needs to be considered; these complexities/subtleties in definition might elude you though... given the quality of your responses.). However, your examples, if we use the definitions I've provided and you are telling the accurate truth, can be considered bullying. But the other posters' examples weren't.