I am a third semester student in Los Angeles. I have been given the assignment of educating my clinical group on conflict & conflict resolution in terms of nursing practice and its role in leadership and management. Since this is the nursing management forum, I was hoping that a couple of you wouldn't mind giving me some feedback:
How do you deal with conflict between 2 staff members?
How do you deal with conflict between staff & patients?
Which techniques work better for you than others?
To what extent do you feel conflict between staff members influences patient care?
Is there any advice that you would give to future nurses regarding conflict and resolution? Is there anything that you wish someone would've told you before you became a nurse?
Any advice, comments, etc. are greatly appreciated and much valued. Thanks so much!!