Had my first doctor scream at me today - Page 8Register Today!
- Apr 15, '07 by bmh-lpnSorry about the screaming. You will have that from some Doctors. You will learn with experience how to handle them. If he was the one who ordered the x-ray I would have reminded him of that or who ordered it tell him, let him know when she is due back, show him where the Drs lounge is or coffee, and go back to work. I had a Dr once ( I worked as a Phone Triage Nurse for several Dr's, about 30 of them) and She said (I have found most of the ones in my neck of the woods most likely to yell are the female Dr's) she would take a few patient's needed to be seen by another Dr who was on Vacation. She was the Dr on call till 2PM. Well I had a patient she said she would see at around 1:30PM. They had a sore throat. At 2:00PM she was on the phone screaming that she needs to leave and catch a flight back to India at 6PM! And why she had a Patient in her exam room! I reminded her she ok'd it. She said but I got behind I can't see her I need to catch my flight! After ranting and raving for about 3 mins (my supervisor and administrator was listening in on the call) She finally said what do I Do! You will make me late to have to catch my flight! I said well I would see the Patient and go. She mumbled something in Indian and slammed the phone down. My Super and Admin. laughed!
I did have another Dr tell me fresh out of Nursing school that he wanted me to follow behind him 5 paces behind him and follow him on his rounds! I looked at him and said I don't walk 5 paces behind my husband I'm sure not starting now! He gave me a glare and I looked right back at him. And he said fine then come on. The other nurses cringed. They said he was one of the meanest Drs at this hospital. He in fact became a nice Dr to me and respected me. He was still snotty to the other nurses. This does not work with all Drs. tho. However, as hard as it may be, I would hold up my head, be proud to be a nurse and do what you were trained to do with all your heart and passion. Learn to roll with those punches. If you do need to cry, find a empty room or bathroom and let it out. Take a few deep breaths, Gather your composer and get back in there.
- Apr 15, '07 by crissrn27Speaking as one of the people who don't handle confrontation very well, I always have a hard time when anyone yells at me, or is rude to me. I have dealt with docs like this from time to time, and I have gotten a little better at it over the years. But it has taken 8 freakin' years to get to this point! I do this when anyone is rude or yells. I picture my 11 y/o talking to me that way, and deal with the person, more or less, as I would my 11y/o ds. Like this, say the doc comes in the nursery (where I work), and grabs a chart, looking for the lab report for say, a bili. Starts yelling, "where the he!! is the bili, they drew it an hour ago, why haven't you called them, blah, blah, blah." I will take a breath, say "Dr. so and so, I'm sure the lab will send the report, as they always do, as soon as the test is finished. If I haven't received it in a reasonable amt of time I will call them. and I would thank you not to raise your voice or use language like that when talking with me." That does make them stop and think usually. and defuses the situation. We have a couple of nurses that will yell back, and I have noticed that it always makes it worse.
- Apr 15, '07 by primitiveDoctors Are The Jerks From High School Days, But Now Have The Title Doctor Jerk. My Response Is Would You Want Me To Talk To You That Way -- Then Don't Think You Have The Right To Talk To Me Like That. My Respect Is Gained And The Next Time He Or She Approaches You Will Be In A Total Different Manner.
- Apr 15, '07 by melissar121i am a student and witnessed a surgeon yell at a case manager in the icu dept, i was shocked to say the least. when i heard the other nurses talking about how "he brings so much money into this hopital, he has a right to yell", i was in more shock! what year is this. nobody will ever get 2 secs of my time if they yell at me.
bless your heart, i feel for you. i can't imagine how it would really hit me when it happens to me. i just know i'd walk away. good thing the doc didn't see it get to you.
- Apr 16, '07 by shirleyac6I Have Workled At The State School Since 1974 And I Will Never Forget My First Experience With An Irate Doctor Here. We Had A Mentally Challenged Individual Come Up The The Health Center To See This Doctor Because His Mother Thought He Had Been Sexually Abused Which Was Not The Case But When He Got There And We Were Going To Examine Him He Had Defacated On Himself. He Threw A Chart And Started Berateding Me In Front Of Everyone. All I Could Do Is Walk Away. When I Got Back To The Home I Told My Boss That I Did Not Want To Work With This Doctor Anymore And Cried. Later That Day He Asked My Boss For Me To Come To The Health Center To See Him. He Apologized And We Worked Together Very Well After That Till He Left.
- Apr 16, '07 by AntikigirlThis will not be the last you will encounter sadly, and typically I get this glazed over look on my face now when the MD starts getting uppity at me. Sure they are stressed, but so am I....get over yourself MD!
Oh man I had this one time where I was working agency at a hospital I truely never wanted to go back to. They needed help badly, so I said okay to an 8 hour shift. I get on floor and couldn't find a chart or anyone to help me...this was my first time to this floor...I knew nothing, and they were so short staffed no one was there for assistance. I was truly on my own in a world going nuts around me!
Well...I went to assess my first patient...heck, this I can do with no assistance! An MD was in the room along with the pt and his intern. He rudely asked for the pts chart, and I told him "I believe it is out of the rack at this time, I will try to find it Sir". He looked at me and said "well if you can't even find a chart you can't treat a patient...who are you...*noticed my name tag being agency*...oh great, a rent a nurse, I work with incompetance all day as is..now rent a nurses?".
I stood high, no emotion on my face but pure logic..and said calmly "well then Sir, I believe that the critial nurse shortage situation that employed my services at this fine hospital was a lie, and you indeed don't need my help. I will not shadow your doorstep any further". And I left! The patient and intern looked shocked but got a grin!
I left! I am a professional that was just doing a good thing...don't need that stuff! I felt bad for the other RN's, but if they wish to put up with that and continue..fine, me...nope, I am worth more than that!
Another time, much earlier someone called me a trained monkey at that facility...but I have that funny story on here already! It is a great one!!!!!! LOL!!!!!!!!!!!!!!!!!! OH that poor MD suffered for so long for that comment from all departments! LOL!!!!! Best get back in the history of that hospital!
Learn to take it in stride dear, you know you are better than that, so you choose your battles well...take it and move on, or leave...that choice is yours and only yours!
- Apr 16, '07 by nursematilda2007Wow that bites....but you handled yourself very well...!
Some advice I have been given..."Don't cry, get angry instead...never let them see you cry! and a good response to being yelled at is when they are done....Just say "Are you finished?" and walk away. Hope that helps....remember it is their problem not urs
- Apr 16, '07 by Susan9608I have to admire those of you who can either think up snappy retorts quickly or at least assertively tell the MDs not to speak to you that way. I'm more likely to sit there, listen to what they have to say, and then when they leave, go cry in the bathroom.
A few months ago, I had a doctor chew me out because I couldn't draw blood from a patient's arterial line or central line. I had no reason to attempt to draw blood earlier in my shift, and the night shift had not reported any problems drawing blood. When it was time for my blood gas and I found I couldn't draw blood, I asked the RT to do a cap. gas (they do them at my facility, not the nurses), so that the gas would be done on time. I was very busy, and didn't have a chance to go speak to the doctor at that instant.
He came up to me and started telling me that if I can't handle a simple problem like that, then I need to get a "higher level" than myself involved and not bother him with things like this because he's too busy to attempt to draw blood from every patient's line. Then he said to me, "Didn't they teach you this stuff in nursing school?" He said this stuff in front of my patient, the family, another nurse, a student RT, and the RT himself. I just stood there and nodded, and when the doctor finally left, I ran to the bathroom and cried.
My nurse manager saw me afterwards, noticed I had been crying, and asked what was wrong. I told her, and she said, "God, I'm so sick of Dr.Yells-a-lot." She went, pulled him into a conference room, and chewed him out, telling him that he was not going to treat her nurses like that. He then apologized to me.
I think it sucks that so many doctors think it's okay to treat nurses that way. If a nurse treated a doctor like that, I'm sure the judgment and punishment would be swift and decisive. Not so for doctors, and I'm not quite sure why.
- Apr 21, '07 by royr[QUOTE=
I think it sucks that so many doctors think it's okay to treat nurses that way. If a nurse treated a doctor like that, I'm sure the judgment and punishment would be swift and decisive. Not so for doctors, and I'm not quite sure why.[/QUOTE]
I think I will be finding out how this situation is handled at the hospital where I am doing my clinical. We had a situation where my patient started to loose large amounts of blood very suddenly, with a BP drop of 40 points in less than 5 min. The Dr was called, and our pt was moved to the OR for emergency surgury. After the procedure the pt became tachicardic and the Dr ordered a move to ICU rather than back to our med surg floor. As this was my pt and I am a student nurse in my senior rotation, my preceptor followed along with me and my pt every step of the way. This was due to my pt insistance that I needed to be by her side as she feared that if I left her side she would die. She felt that by holding my hand she was holding on to life - which was OK for me because I have not yet lost a pt and did not want to start with one I was so attached to. She had been in my care with the same preceptor care for 2 weeks, and we had become close.
OK - so we enter the ICU with our pt - and the ICU nurse said - what are you expecting me to do with this pt - my workload is to high and she can't have my last bed. She looked at me and said - and where is her NURSE. (My preceptor was standing right beside me at the time with her ID tag clearly visible). Then she questions my preceptors judgement as to why this pt needs to be there in ICU - as well as the Dr judgement. The Dr was called, and when he arrived, the ICU nurse started yelling at Him. He did not yell back although she was quite abusive and was swearing at him profoundly. He remained the gentleman that he always is and never raised his voice or returned the choice launguage. I am waiting to see if this is going to result in a diciplinary action against the ICU nurse by the Dr and what will become of the issue. I am staying out of this as I am not a hospital employee - just a "worthless student nurse" - according to the ICU nurse around who this issue revolves.
- Apr 21, '07 by SueBee RN-BSNThe doctors bring the money to the hospital, the nurses don't. I directly blame doctors for lack of nurses at the bed side, and second I blame nurses for putting up with the abuse. I also directly blame nurses for lack of nurses at the bedside, because nurses do not stick up for each other, but they do treat each other with disrespect. Who in their right mind would study hard to become a professional to help others, and allow themselves to be treated in this manner?