So I'm on shift right now and just thought I'd share my experience with my first very displeased patient.
He speaks little English and is very irritable. Everything was fine then I went in to give meds and go a blood sugar. He actually co operated and when I went to give him water yelled at me to put the water in a "smaller" cup. So I did it no problem then IT started.
He began grumbling about how I should have come an hour ago how I don't know how to give people medications. Anyway he is independent alert orX3 so he leans back into the bed and being nice I ask if he needs anything else because t this point he's been grumbling for a good 3 minutes.
He goes "cover me!" so pulled the covers up he's like NO that wrong do it properly. 1 entire minute later I'm still fixing blankets. He began saying how I'm lazy how I just come into work expecting to relax. And I LOST IT
I said " you know what it's inappropriate for you to speak to me like this so you need to stop" he began saying how he's sick (he's been chronically I'll for years nothing new) I told him that's fine but nurses are here to help those that can't help themselves and when he goes home there won't be a nurse there to tuck the covers around him
He went off on me saying he's going to complain to the doctor so I said that's fine the doctor is not my boss and he works here just like me. So he goes well tell me whose ur boss I'm going to complain I'm like go right ahead. Then I turned off the light and left.
There are 3 other patients in the room and they were like "you go girl!" as I was leaving. So I talked to my charge and she went in there and asked he patient if he has anything he would like to talk to her about and he said no abd rolled over abd went to sleep.
I'm just so livid! How dare you try to speak to me like this? People think just because they don't see us for an hour were having a smoke break. I have 8 patients at night I'm running my shoes off not just "relaxing"
Anyways so this is my first patient conflict I was almost ready to cry from it. then I pulled myself together and documented everything. I can't risk him actually remembering then looking for a manager.
However I think chances are because he did not want to discus it right after with my charge he doesn't really care enough to say anything right?