protecting yourself against complaints - page 3

I am a male nurse working on a med-surg unit . My shift is nights. I am wondering how or if it is even possible to protect yourself from complaints by female patients for "touching them... Read More

  1. Visit  lpn2icu} profile page
    0
    Interesting!
    I never have any problems! I have been an RN since 2004 and prior to that I was an LPN for 4 years.
    I always explain to the patient what I was going to do! I have never received any complain!
    However, should there might be a problem, I always bring a female CNA/PCT with me....and always document the result!
    We have a male nurse up here in New York and he got complain regarding to "inappropriate touch." He got suspended pending for the investigation. He was clear at the end...lucky him!
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  3. Visit  lpn2icu} profile page
    1
    Malpractice insurance will not protect you from losing your license!
    So many innocent people go to jail for no reason...
    Your own judgment is the best protection!
    Always listen to the shift report, you might be able to "spot" the problematic patients...Patients are having history of psy. Patients always complaint and they are always demanding. This is a red flag!
    groovy jeff likes this.
  4. Visit  rolland542} profile page
    0
    Quote from lpn2icu
    Malpractice insurance will not protect you from losing your license!
    So many innocent people go to jail for no reason...
    Your own judgment is the best protection!
    Always listen to the shift report, you might be able to "spot" the problematic patients...Patients are having history of psy. Patients always complaint and they are always demanding. This is a red flag!
    Unfortunately, this patient never complained until the next morning, otherwise, I would have had my witness step forward immediately. And then to add butter to the problem, when I did put my witness forward to admin. all they asked him if this patient was normal or crazy. They never asked him what he saw in the room. So I was hung out to dry regardless.

    The fact that she was on 4 psych meds cannot be a red flag or, as a nurse, I am failing in my duties. We must always treat all patients the same, and never distinguish between potential problematic ones or we will find ourselves in court. A chest pain is a chest pain, regardless of their history.

    I have a 20 year career with never one patient complaint, med error, or anything! But now I am facing leaving Nursing and not by my choice. The "Board" is choosing it for me!

    Advice for EVERYONE! ALWAYS TAKE AN ATTORNEY WITH YOU FOR ANY "INFORMATION" MEETING AT THE BOARD! They do not exist for nurses and often their tactic is to threaten you with immediate revocation if you do not sign a stipulation regardless of the truth.
  5. Visit  lpn2icu} profile page
    0
    rolland542
    I took time to read your statement and I found out you are into a "deep" trouble/problem! I am sorry to see that! I was not responding to your comment/situation.
    I think you could have resigned from that job right after you were "falsely accused.." It sounded like a trouble place anyway.
    Then you hit with the "professional sexual misconduct."
    I thought the DON reported to the state and I found out it was the BON!
    It sounds like they got the "evidence."
    Did you file the EEOC case before or after you resigned?
    It sounded like the whole 9 yards is out against you! Your co-worker, patients, manager and the BON are all out...
    The only thing I can say is...good luck!
    I just don't know what else I can say!
  6. Visit  Mr Ian} profile page
    0
    Am4182 - The situations you described are not so rare - but you seem to have been unfortunate to have had two fairly close together. I would not perhaps bang my fists as vociferously as some other posters have and demand retribution and even incarceration
    - these are elderly female patients and there are plenty of 'understandable' reasons that they may have been afraid or concerned. Unfounded complaints are often more symptomatic of a sense of insecurity or unfair treatment - and often a complaint against a person can have no relevance to what the person is actually bothered by (eg a doc comes and gives information poorly to a pt - the pt asks the nurse, who wasn't even there at the time, to explain but can't so the pt finds the nurse 'rude' because the pt expects the nurse to be more attentive to their care needs - nothing gets mentioned about the poor information given by the doc that started it all!).
    The two have made simple complaints against you and both have been found to lack any substance. There are clearly issues of both persons as to why they might be upset by care given by a male - or in the middle of the night - or in a particular body area.

    As for the way complaints are handled - management are in double bind situation - they cannot ignore it, yet they might know it's utter rubbish. However, the purpose of investigation is not to find fault, but to also prove innocence. They have no control over who puts in what complaint and unfortunately there are a number of such complaints that are true. It would be negligent of us to simply allow anyone to dismiss a complaint out of hand based on personal belief (when you've worked with sociopaths who rely on this sort of behaviour in order to carry on undetected - you understand that things should not always be taken at face value).

    I suspect your management did what it was expected to do - by investigating the complaint and finding no fault.
    I would consider it their duty to provide you with protection from such complaints - but since they haven't bothered to do this - perhaps they too are thinking it was all a bit overboard. And of course this is your saving grace - as they have no had two complaints made against you which have been unsubstantiated and you have been exonerated (and there's a difference between "it didn't happen" and "it wasn't proven to have happened") - that you can use this as evidence in any further complaints - AND - if there is any doubt as to your credibility, integrity or competence; management had the chance to impose some HR practice yet has chosen not to. This is your final sanction of approval.



    Rolland542 - I wish you well with your strife. I sincerely hope you recover your losses (and there's more than just the financial ones) and that those who conspired to create your situation are brought to account.


    From one guy who knows what it's like to be victimised out of a job - I understand your issues. I've been sacked twice (once I failed to contest - the second time I contested and was reinstated - see below) and I've been formally investigated by the Govt Public Ethics body (twice) as well as my Nursing Board.

    (They underestimate the size of my bite - after my unfair dismissal; two managers were moved to "project" work; and the (equiv) assistant administrator did not have his contract renewed at lapse - after my reinstatement.)



    To the poster who referred to the two ladies in question as "nutbags" - please don't. You have no idea what they may have been through.
  7. Visit  rolland542} profile page
    0
    Rolland542 - I wish you well with your strife. I sincerely hope you recover your losses (and there's more than just the financial ones) and that those who conspired to create your situation are brought to account.


    From one guy who knows what it's like to be victimised out of a job - I understand your issues. I've been sacked twice (once I failed to contest - the second time I contested and was reinstated - see below) and I've been formally investigated by the Govt Public Ethics body (twice) as well as my Nursing Board.

    (They underestimate the size of my bite - after my unfair dismissal; two managers were moved to "project" work; and the (equiv) assistant administrator did not have his contract renewed at lapse - after my reinstatement.)



    To the poster who referred to the two ladies in question as "nutbags" - please don't. You have no idea what they may have been through.[/quote]

    I thank you for your support and your story. I continue the long journey, sometimes dragging my heels with my head hanging low. Sometimes with my fists in the air, fighting to beat all....................but i continue on. I have been set for final review/hearing at the end of the month.....I hope that the patient who slandered me shows her face to testify because I plan on beating her down with my super high priced attorney.


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