OJIN, No1 Jan 2013
Facilitating Change Among Nursing Assistants in Long Term Care
by François Aubry, PhD; Francis Etheridge, MA; and Yves Couturier, PhD, discusses the implementation of change in long term care organizations (LTCOs).
The authors present their findings describing the process by which new nursing assistants are integrated informally into LTCOs in Quebec, Canada, and the manner in which informal work strategies to manage heavy workloads are transmitted to these new assistants. They introduce a five-step innovation plan for change that promotes consideration of nursing assistants' strong sense of community to be a change engine rather than a change obstacle.