Telephone Triage Nurse topic is dead

Nurses General Nursing

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Nobody seems to be there. I just got accepted to the triage telehealth work from home/811 nurse job and I feel I might be making a mistake..

I just wanted other opinions who have worked there before.

My concerns are

- The shifts rotate from day evening night, will that be hard on the body?

- The constant sitting and tiny 15 minute breaks away from the computer, could that increase weight gain not being able to ever stand up?

- The back to back calls and feeling stress most of the shift because each call is a challenege/unexpected and a problem you must solve while being listened to and judged by the team leader.. can that cause quick burn out?

Just wondering if anyone worked this job before and had any of these issues

Well, I have to admit that phone triage is something I've never done. But it seems a pretty sweet deal. These businesses generally have protocols, procedures for nurses to follow. You just tell people what you're told to tell them.

As for the rest, sitting all day is what many people do. There's no reason you can't stand up to take a call. And what you do in your time off is at least as important as what you do at work.

As for rotating day to evening, that's no big deal. I have worked day, evening, and night shift in the same week. That's hard on the body. Day to evening is not that rough. You'll adjust.

And yes, each call is a challenge. So is an irate family member, a bleeding post-op, an infiltrated IV, and numerous other things that nurses deal with all day, every day. Nursing in general is nothing if not challenging. Rise to the occasion! Wherever you work, you will be challenged and tested. People can be difficult in the best of circumstances; sick people are especially difficult. Nursing is hard. If you didn't know this going in, I'm here to tell you now.

Best of luck to you. Nursing is never easy. Ever. But the rewards are inexpressibly wonderful. Find your niche and love your work!

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