Complain to whom? Anyone?

Nurses General Nursing

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I knew when this was brought up to me that I would likely need to seek the advice of the wonderful people on this forum.

A little history...

My grandfather is 72, has COPD, diabetic, about 150+ lbs overweight, has arthritis....the last round of CHF was about two years ago. He was admitted to hospital about a week ago c/o weakness, was found to have lost 50% of his kidney function. He has not been able to keep an IV in for more than a day, and the man has hematomas covering one arm. 2 days ago, he lost feeling in his right leg and is unable to stand. Doc ordered a CT scan, but haven't gotten results yet.

Problem...

I took my 4 and 5 year old to visit this past Saturday, found needle caps on the floor, empty dressing packages, little pieces of equipment all over the floor. I cleaned up what I saw.

My grandmother went to visit after church Sunday to find the room in such a way that she wondered if someone accidentally turned the trash can over. She said his clothes and bed linens were covered in dried blood (she had just seen him the day before), he had not been bathed in a couple of days.

Also, the nurse "supervisor" went into his room Thur. night and asked,

Nurse: "Do you really want your breathing tx at night?"

Grandfather: "Well, the doc ordered it every 4 hours, didn't he?"

Nurse: I don't know, I'll check. Do you want it if he did?

Grandfather: If doc says do it, I'll do it.

Nurse: Huffs out of room.

Question...

My grandmother is very upset, but only thinks a resolution will come with her response in the "Customer Service" survey after he goes home???? That can't be right????

Realizing that you can't give medical advice, is there another thread or site that talks about expectations for these comorbid diseases. Given the numbness in his leg, COPD, diabetes, arthritis, loss of kidney function...will he go home?

Thanks, all!

Specializes in Cardiac, Acute/Subacute Rehab.

I'll come back in a day or so to be sure I wrote something sensible.

My grandfather passed away yesterday. He had been moved to the ICU Monday, and things went from bad to worse. I've read about DIC on this forum, and when the doctor told us that he had developed this, I knew it was only a matter of time. The family gathered, we called our pastor and we knew what the right choice was when 4 different people were trying to get blood from him, there were 15 different IV bags, 4 different pressors were maxed out, the ventilator, the tube coming from his nose to drain the blood (what's that about, anyway?)....my grandmother couldn't force herself to go into the room because all of the "medicine" that was happening. We had the nurse call his doctor to stop all of the medicines and make him comfortable. He passed 2 1/2 hours later. Peacefully.

I'd like to write some more about this at another time. But, thanks to this forum and the knowledge that I've picked up here, I was able to understand medically what was happening to him, and I was able to better prepare for what I knew to be coming. I came here to thank you for that.

Thank you for your thoughts and prayers.

Specializes in NICU.

I'm sorry, Luv. I'm praying for peace for you and your family. I'm glad your grandfather's death was a calm one. It must have been a comfort for your grandfather to have a loving family in attendance during his illness.

Specializes in Psych, Med/Surg, Home Health, Oncology.

My Thoughts and Prayers go out to you and your family.

I'm so sorry for your loss.

Mary Ann

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