Quote from RNinED
What is it with nurses who think it is ok to take report with their back turned to you or while they walk back and forth "keep talking. I'm listening".
It is rude not to mention unsafe for pts. since pertinent info may be missed. If I can give short, clear concise report they can stand(or sit) for three minutes and receive it. Any insight would be helpful.
First of all, be sure and model what you want to see in your department. When it is time to take report, be sure that *you* are giving your offgoing shift your full attention. When they get used to seeing report taken like that, they'll start doing it with the people they take report from. Eventually you might see it spread and become the norm. Whenever you get someone who does give you thier full attention, be sure and thank them for listening to your report. Positive reinforcement works wonders. Try to implement walking rounds at your facility - going from room to room and saying goodbye to your patients and introducing them to the next nurse who will care for them is powerful. It also gets your relief away from the hectic desk and gets you better attention.
If all else fails, you may have to go with the direct route and insist that they pay attention to you for the sake of the patients. Try the honey route first, though.
Good luck, and thank you for caring enough about your patients to try and make a change. (See how good you feel?) :wink2: