I am considering a position in psych utilization management with a local psych hospital. Anyone work in this area? I understand it is fast paced, with most of the morning doing paperwork and most of the afternoon on the phone reviewing cases with insurance companies.
I have no UM experience, but I learn fast and have several years of call center experience prior to nursing. Just trying to get a feel for the pros and cons, and make sure it is the right move for me. Currently working home hospice for 2 years and really burnt out with the physical and emotional demands. I could really use a change from direct patient care, and I think this may be a good area to explore. Any insight is appreciated!