I am a newer nurse, so my experience is quite lacking. This week I encountered a situation that just broke my heart, I teared up a few times when communicating with a patient's family, but fought back and kept myself from letting those tears actually roll down my face. It almost felt callous to not allow that emotion out however. So I am curious what the proper way to handle this is? (If there even is such a thing) How much emotion is ok to show, and how much do you keep to yourself? Do you become more numb to these things over time?