Published
I don't have experience with this med cart, but do have experience with similar type devices. You need to contact the manufacturer. They will have a way to "reset the device to factory defaults." You can then use the factory default pass code to set a unique passcode for your facility.
If you go to Medication Management | Metro.com you will see a tab for support. Select that tab.
For Latin America, the support is email
If they can't answer your question, they should be able to point you to someone who can.
PenguinChick
3 Posts
Hi--I'm volunteering at a hospital in Ecuador where we've received a donation of several old Lionsville 800 medication carts. They are the kind that plug into the wall and lock all the drawers automatically after about a minute of being unlocked. We have a key for each cart, but it would be much better if we could use the keypad to enter a passcode so all the nurses could open them, not just the one person with the key. Does anyone know how to reset the code on these? No matter what buttons I push I can't open the cart or figure out how to reset the code. Thanks for any help!!! --Volunteer RN