Do I go with client....or go home?
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Hi all. I'm new to pediatric private duty and I work for an agency, 7a - 3p. My current case is a child who is a patient at a Children's Hospital two hours away from the home. Recently the child had an emergency, and the hospital told the mom to bring the client right in for treatment. It was during the first hour of my shift, and mom said pack up and lets go. I cared for the child in the car on the way to the hospital while mom drove, and cared for the child during the entire 9.5 hours that we sat at the hospital. The treatment receivced at 7pm only took 25 minutes! The agency was kept informed of the progress along the way, but seemed upset that I went. (This was not my first trip to the hospital with the child.) Now they say that I should have come home and let mom go by herself. I did not return to the child's home until 9:30 pm, which was 6.5 hours after my shift ended. I didn't dream that we'd be gone that long. Now I'm told that I may not get paid for the time. What is the policy of your agency in a situation like this?