Delicate Question About thick skin?

[NcPCT]

Ok before feeling the need to tell me about my grammer & English. Enlgish is not my first language I'm1 taking classes & working on this. I KNOW my English sucks lol. Thank you =).

I am a PCT & about to start working in ED. The college I went to is one of the best in my state for many medical careers. My story is I started as a MA & worked 6 years with a plastic surgeon doing Pre-post op skills. Four as a cna 1, home health aide memory care, special needs. And did 5 months of the PCT class & 3 months clinics in ED, Icu, Pcu, and a rehabilitation unit. The nurses were kind, very helpful & always grateful when we took suctioning, catheters or other skills off their back which allowed them to relax more if the shift was busy.

However, I won't lie ED was where myself & other students started seeing a big difference the way some nurses acted. One RN chewed out one student while 4 were including myself standing behind her making allegations that the student didn't report a high glucose level when indeed did to another RN in the very same pod WHO DIDN'T report it to her.. myself & that student split 12 pt's in that pod & couldn't believe how she never even apologized lol. She was just not a nice person? We also had a charge nurse almost blow a lid when he heard a partial converaation when one of the students told a pt who had a trach she'd be right back to suction her once she found our instructor. He walked up to her in front of ot's & again other Rn's & said "you are NOT allowed odo that it's not in your scope". Turns out this Rn works with our Instructor in this ED & our instructor ended up oulling him aside & said YES they are as long as Im observing. Why is is such a big deal to bot just say sorry for some?

Why do I see so many NOT All but some tell the newbies to stop whining (which I'm not) or get used to it? I think what I learned in clinics is if they are like that and almost looking for a reason to be rude to just stay away as much as possible and report & stay away which is ridiculous imo. I try to be a nice person & understand not all people cope with stress the same. Other team members shouldn't have to deal with that behavior.

So my purpose for this post is HOW TO HANDLE IT professionally, knowing now I maybe working with some Rn's who act this way? Or not to drop my jaw when I hear an Rn say bye, bye under her breathe to a pt who is in the hallway crying because they have so much pain and they can't get anything but tylenol until Dr says so.

Should I just turn off all emotions basically?