Day in the Life of a Case Manager?

[Thephoenixrises]

Hi There,

I recently interviewed for a case manager position at a local hospital. The hospital indicated that its been slow in the case management department and they are trying to improve in this area. While interviewing, the manager told me that I'd be humbled by the amount of work a case manager would do. I dont know much about case management but I do know that im interested.

My question is: What does a typical day look like for a case manager in a hospital setting? What are the challenges?

Thanks!

[rnrainy]

It really depends on the type of floor and number of beds. The hardest part is knowing your resources! On my old cardiac floor, a nurse case manager would depend on the nurses on the floor to interview each patient to find out what their needs where upon discharge. They would have daily meetings with the CM and report the patient's status with testing, etc and any new information they find. My advice as an external case manager is to please be kind to others, we are all new at one time! Good Luck!

[ibtootie]

I was an RN Case Manager in a large healthcare system for 10 years. The biggest challenge I faced was the expectation that I could perform magic and pull resources out of thin air! . One Halloween our department dressed as Tinkerbell complete with wands and "Pixie dust".