Anyone have comments on Cleveland Clinic?

[chewchabuckala]

I am soon to be a patient at the Cleveland Clinic.

I am overwhelmed by the map, and the 89 city blocks they tell me they

cover. This place must be hugh.

I am very confused as to the manner in which they schedule their patients. I was referred from the largest hospital in our area, and I thought I would be referred, admitted, and the physicians would do their tests, consult with other specialists in the facility, as I have multiple diagnoses, and what a surprise to be told, you need to be transferred to the person who does our reservations. I thought, what reservation........well, now I find I have to have hotel reservations, meals, for a minimum of three days, they can not tell me anything more at this point. Bring all your films, records, scans, reports, summaries, etc, etc, etc,........I must be a country bumpkin, I never heard of such a thing. Thank God I have insurance, but I was not prepared for all this additional expense. Of coorifice my husband and I are older and on a fixed income. We will have to find a way to work all this out, but, it was just a shock.

Is their anyone else out their that felt the shock?

I thought the best place to start was with the Ohio Nurses, maybe this should be posted in the General Forum.

I have such brain fog, I'm surprised I remember where I live!

Thank you, in advance, to anyone that replies.

Sick in WVA.........Chewchie

[Shuggypie, ASN, BSN, RN]

Hi, I'm not a nurse (yet), but I do work for the Cleveland Clinic. I am taking my pre-reqs now, and hope to start nursing classes next fall. The Clinic has a department, Medial Concierge, which is specifically for out-of-town patients, please contact them at 800/223-2273 Ext. 55580 they are available every weekday from 8 a.m. to 6 p.m. (EST)

Please check out the following website which explains the service in more detail. I hope your experience at The Clinic, and your health, improves!

Best of Luck

http://cms.clevelandclinic.org/body.cfm?id=141