i have been interviewed 6 times by 6 different hospitals/employers
here are the frequent questions/scenarios that I received:
-Explain a time when you went far and beyond your job description/duties, your character, or beyond the norm.
-Explain a time when you have shown leadership. Describe thoroughly!
-Explain a time when you have had a "difficult" customer, patient, co-worker and what did you do, how did you handle it?
-Explain a time when you had conflict with a former employee, conflict.. disagreements, etc. What did you do?
-Do you have a problem communicating with managers, co-workers, etc.
-Explain a time when you made a mistake, what did you do?
These questions were so frequent! I have answered these questions so many times that by my 6th interview I answered with no struggle, stress free, and it was just natural. This is the interview that I landed! Got the job offer and was just so happy!
I do advice you that be honest and genuine with the answer. If you really never had a scenario, tell the person interviewing you that you've never had a scenario like that. If you have something similar or along the lines than do explain. Just make sure that you emphasize that you are a great communicator and that you are not scared to ask questions! For the question about making a mistake. YEs I told them my mistake. I told them that I accidentaly gave the customer $100 instead of $10. I explained what I did after. It shows that you are honest and that you are not afraid to admit to your mistakes.
Good luck on your interview. Make sure you have patience and perseverance. It will pay off!!