Please describe how your unit interacts and communicates with social workers. Answers to one or all of these questions will be a great help as I formulate ways to tackle this problem on my unit.
How does your unit handle communication with your social worker? How is he/she alerted to new cases that require attention? Who's responsibility is it to speak to the social worker and describe the situation? What, if any, documentation forms are in place to serve as a communication tool between nursing and social work? Is there any standardized, daily form of communication between the two?
Finally, how do you feel your current system works? What are the ways it could be improved?