Tarpaulins, CCTVs and Undercovers against grumpy Doctors and Nurses

[mikeru22]

Hello fellow nurses,

Just recently, Representative Teves' questions and remarks against nurses and doctors in government hospitals made a buzz across the country.

What are your thoughts and feelings about this?

I for one work in a local government hospital. We are lucky to have been provided with state of the art laboratory and diagnostic equipment, facilities, materials and medications that are most often than not availed free of charge by our city's constituents. Because of this, the hospital I work in (being the sole government hospital in my city) gets an influx of indigent, middle income and even well off clients.

Other than the patient census (which luckily is closer to ideal), our benefits, working condition and facilities are okay (since most wards are fully airconditioned including the department I work in).

Complaints against doctors and nurses are common though and from time to time we get memos coming from our city government about these. Although admittedly, patients and their relatives cannot be blamed for feeling upset over a lot of things which most of the time are very menial and negligible (AC not working and the like), I couldn't help but feel defensive deep inside specially when patients are complaining about the "slow service" and the long queue in OPD and in the ER, while in the first place, these patients come in to the ER in the middle of the night to have themselves checked up for flus, cough and colds, STDs etc. which they ignored for a couple of days already before finally going to the hospital.

At times I feel these people have so much to ask and demand of us, while they couldn't give us the patience, understanding and respect we all deserve. Did you ever feel the same way at one point in your professional life? Please share your experiences.