"the 3rd degree" with report and other rude behavior

Nurses Relations

Published

I recently started a new job at another hospital. I've been off orientation about 3 weeks now. I had 6 shifts on the floor, plus general orientation. I'm going from computer charting to paper. And that's been a really pain in the you know what. Anyway, I've been interrogated during report three times, by three different nurses. I give the same report with everyone and don't always get interrogated. Most of the time it's an easy hand off. I have missed things, yes, but I am new to the facility and the error prone paper charting, things get missed. Does this mean I need to be treated rudely and delayed to leave? I don't think so, in my opinion.

My facility looks at time sheets and I don't want anyone thinking I'm lagging behind. Considering that I'm new to the facility, I think I'm doing pretty well, my patients remain safe and I am providing high quality compassionate care. I've missed some non critical things, doesn't everyone make mistakes, especially when they are new to a place?

I think part of it is the culture of the state I moved to, more rude people in general, so I'm trying to let it go, but I'm starting to get really annoyed by it. I may look younger than I actually AM, but I don't want to be treated like a 5 year old. Should I write out an SBAR or something? Reviewing orders is important at then end with a paper system, because things do get missed. At my last job, people were so friendly and helpful. There was no interrogation sessions during report. It was a way to ensure continuity of care, nothing more.

I'm considering talking to my manager about it. Not to name names, because I'm not trying to get anyone in trouble or cause drama, but really just want a standardized list of things that need to be communicated and that's it. I want to be able to say, I've told you the pertinent facts to the best of my ability, we have reviewed the orders and I am done and am clocking out.

Any thoughts? By the way, thanks for listening and any responses.

Specializes in ICU, ED.
Every unit has its own culture, and often its own way of giving shift report. I would recommend listening in on other people's shift reports (or take mental notes when report is given to YOU) and try to model it after the other nurses.
Completely agree! The unit I work on gives a systems report in a very specific order, and there are certain things that are expected to be mentioned within each section. When I first started I would get torn apart for skipping to cardiovascular without mentioning what PRNs they had for pain/sedation in the neuro section. Once I learned the order of how to give report and what's included in each section I haven't had a problem.
+ Add a Comment