Is any other person out spending a majority of their precious time completing audits for Humana????? And then come to find out they uphold there decision and pay you according to a RUG rate of a AAA!! This is rediculous! They have you recert every few days via phone and fax and then 1 to 2 years later they send you a letter demanding all this info again and I must of faxed hundred of pages to them and they somehow can not find them, so I got smart and mailed them/keeping a copy for myself. Please any one have any ideas what to do other than refuse the people who have is insurance????