A question for ER nurses

Nurses General Nursing

Published

I'm in long term care. When we send a pt. to the ER we make copies of their cover sheet with all pertinent personal info. contact, insurance, MD etc, their Advance Directives, any insurance cards/medicare #'s,Dx's Med sheets and treatment sheets, report is also called in by the RN. on there current condition, a transfer sheet is also sent with S&S MD ADL status Mental status before and during what ever episode there being seen for....I assume most LTC's do the same...my question is WHY DO WE STILL GET PHONE CALLS FROM THE ER OR MED/SURG FLOORS FOR ALL OF THIS INFO WE'VE ALREADY SENT? I would really appreciate any logical answer. I haven't gotten any yet!

I agree with Jen. However it rarely happens. As a ER nurse and a ems provider it is doubly fustrating when you go to a LTC and you walk into the pt's room and there is no one in the room. (they called 911) When you do find someone who works there they know nothing about the pt. The staff is more worried about coping the chart then giving the medic crew report or past medical history. I know LTC have a hard time keeping staff just like everyone else, but why does the staff act like they have never seen the patient before. Most of the patients in LTC have been there for months/ years, so i would think the staff would know their pt's baseline ( mental status, etc). :confused:

Thank you all for your input! You've definately shed some light on the situation! and helped me to improve my transfer sheets! Thank you all again!

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