Unfortunately Toronto School of Health will be receiving a bad review from me on certain (but important) aspects.
I've taken the toronto school of health RN prep course this June 2012 for regular price $1200. They claim to offer a 100% guarantee pass, or you may have heard that you get to retake the course for free until you pass. For people taking the course, becareful as it seems that they now charge a fee to retake the course (since this year). I did some research and asked around ppl who took the course and did not pass. One person who retook the course in 2011 did not get charged to retake it. Another person i knew got charged $50 as an adjustment fee to retake the course in May 2012. I thought my case would be similar, where I had to $50 - I was wrong they charged me $450, June 2012. Another person I asked was charged $250, Sept 2012. I was really confused to why I got charged so much more and it was sketchy because they couldnt' provide evidence of how they came up with these values. It appeared to me that they wanted to make more money out of us students.
When I found out I did not pass the first time I called them. They told me to write an email to admissions stating my situation how I just finished univeristy, I paid $1200 to take the course, I paid $500 for an exam i didn't pass and another $500 to take the exam again, I am currently jobless and to please consider my situation. I got a reply back about 5 days later. They told me they had taken my situation into "consideration" and that I now must pay a reduced fee $250 to retake the course. I felt that clearly they did not consider my situation, because $250 is a lot of money on top of the stress I had.
It was so frustrating to contact Toronto School of Health too. If you have ever been to there, the office is tiny. There's only really 3 people that work there, 1 professor, 1 RN and another philipino lady that works reception when the RN isnt there. When I called and spoke to them in person with questions regarding the adjustment fee, no one gave me a straight answer, it was sketchy. They kept telling me to "email admissions" for all questions regarding the adjustment. I thought to myself, what admissions?! Why cant they give me a straight answer, there's only 3 ppl who work there, it's not like you're running a university or it's not like your office is so big. Anyway i emailed them and why my final adjustment fee was $250, and how they came up with that value I brought it up a couple times but they did not give me a straight answer. They replied by restateing how they've considered my situation and to pay the fee. I did not return to continue the class or pursue emailing them after that. I did not fail by a lot of marks the first time taking the CRNE. I passed the exam studying hard on my own for my second CRNE attempt, and I passed.
- the course is very comprehensive, they provide you with a book (however don't focus al your studies on the book)
- the prof is very knowledgeable
- they give you lots of MC to practice, competencies and they teach you how to answer MC (if you are weak in MC, this is a course that will give you lots of practice with MC qs)
- (from mine and a few other people's experience) they were not credible for the pass guarantee they claim
- the course is expensive, $1200
- the class is very small
- it is difficult to get straight foward communication if you want to speak one representative that works there about retaking the course
If you pass the exam the first time, you will not have to worry about the adjustment fee. I hope my experience doesn't happen to anyone else and I hope this is helpful for all you future nurses. Study hard, give yourself at least 2 months a head of time to review content. Please don't forget that reviewing competencies are as important as patho. Goodluck everyone, all the best!!!