Thanks! I finally got it fixed! I laughed and told the tech support lady on the phone that I had just gotten my phone and didn't know hardly anything about any of it! I put in my device id # wrong. Funny thing was I even looked it over a few times and reread it to her and she even looked at it and we were both saying the same thing. She helped me though!
It seems like we have been the only ones checking here lately unless everyone else is just quiet but I just wanted to tell everyone to check their bucs mail. I got an email so if you haven't checked, do!