- "Efficiency" ......................... Spending as little as possible on patient care.
- "Performance"...................... How close patient-care spending comes to zero.
- "Quality" ............................ See "Efficiency."
- Flexibility" ............................ Freedom for management to downsize, outsource, subcontract, use travelers, require floating and overtime and cut RN staffing.
- "Adding value...........................Selling out union members to increase the employer's profit margin.
- "Trust" ...................................As a property of management: Artifice; cunning; deceit; double-dealing; duplicity; equivocation; falsity; guile; hypocrisy; insincerity; lying; mendacity; prevarication. As a property of labor: Folly; foolishness; gullibility; naïveté.
- "Win-win" ...............................We get the pie, you get crumbs.
- "Service enhancement" ............. Modeling patient care on fast food customer service.
- "Employment security" ............... See "Flexibility."
- "Cooperation"............................. Empowering management to limit patient care, intensify your work, and deskill (fragment, simplify, routinize, automate) and outsource your job.
- "Team" .....................................Group of individual workers pitted against each other to benefit management.
- "Problem-solving" Helping management by getting others to work harder or eliminating their jobs.
From the Massachusetts Nurse Newsletter
When they say... ................They mean...
- "Efficiency" ......................... Spending as little as possible on patient care.
- "Performance"...................... How close patient-care spending comes to zero.
- "Quality" ............................ See "Efficiency."
- Flexibility" ............................ Freedom for management to downsize, outsource, subcontract, use travelers, require floating and overtime and cut RN staffing.
- "Partnership" ......................... Union-busting.
- "Adding value...........................Selling out union members to increase the employer's profit margin.
- "Trust" ...................................As a property of management: Artifice; cunning; deceit; double-dealing; duplicity; equivocation; falsity; guile; hypocrisy; insincerity; lying; mendacity; prevarication. As a property of labor: Folly; foolishness; gullibility; naïveté.
- "Win-win" ...............................We get the pie, you get crumbs.
- "Service enhancement" ............. Modeling patient care on fast food customer service.
- "Employment security" ............... See "Flexibility."
- "Cooperation"............................. Empowering management to limit patient care, intensify your work, and deskill (fragment, simplify, routinize, automate) and outsource your job.
- "Team" .....................................Group of individual workers pitted against each other to benefit management.
- "Problem-solving" Helping management by getting others to work harder or eliminating their jobs.
- "Stable workforce" ........................Docile workforce.
- "Alignment of interests" ................ We'll pretend to care more about patients than profit if pretending will increase profit.
http://www.massnurses.org/news-and-events/p/openItem/6445