press gainey

oooh, i am green with envy!

what's press gainey?

LUCKY YOU!

Thank goodness someone is finally paying attention, must be a nurse.

Maisy

Press Ganey = crap.

Seriously???? I am sooooooo jealous! How did that come about? Who do I have to talk to about that for my hospital?????????

Seriously, 90% of my stress at work comes from "customer service" and PG! If we got rid of it, I wouldn't even be thinking of leaving - probably, lol!

Our psych facility is going to sign a contract with them soon. Maybe if I can find enough evidence that more and more hospitals are dropping it, we can avoid it.

Could someone please explain what press gainey is? Thank you.

Yaaaaaay!!

My hospital is getting rid of PG....

Yaaaaaay!

What is their rationale?

Congratulations! I am also extremely jealous......Press Ganey is a dirty word, in my opinion.

Things like P-G should be illegal. Seriously.

We need to be rated on our outcomes. Length of stay for average things like lappendectomy. Bedsore rates. VAP. CLABSI. Stuff like that. Not pt's perceptions. I could spend 3 hours explaining what I'm doing and pt's still aren't going to totally understand everything.

They'll just see a nurse who's on the phone too much (calling your brainless doc for orders they refuse to give, argueing with the brainless pharmacy for the meds ordered hours ago that they still haven't sent) and hasn't given them a new blanket in 5 seconds.

I've been on Nurse Advisory at my old job. What an eye opener. All I heard was P-G this and P-G that. "Our P-G scores"... I'd never heard of P-G before that. They're rating us on how much we freaking smile! Sorry, I consider myself pleasant and smiley, but I'm not smiling every 5-bloody seconds. Particularly when my other pt is going south (or north). One grumpy nurse, even if their care otherwise is superb, can = bad score for the hospital. WHAt? They were training us to use these little sayings, "everyone should say 'blah blah' when you leave the room," like we're robots!

And for these advisory meetings, any focus on the staff's needs? Nope. Better staffing? Nope. Staff complaints? Mentioned, but ignored. What pt's really need for the staff to fully render quality care? AHAHAHA!

Too bad we can't sue P-G out of business or something. I personally think they're dangerous.

Too bad we can't sue P-G out of business or something. I personally think they're dangerous.

YES!!!!!!:bowingpur:yeah::yelclap:

I truly wish someone would.