im very upset to my self right now, i dont know what to think. Here's what happened my friend who is working in a hosp.referred me to her NM.My friend told me she talked to her NM last week and the Nm told her to call this week. I called today & the conversation went like "nurse: good morning --- unit" "Me: hi good morning...can I speak to ---- ". the nurse who answrd the phone didnt understand me when I said the name so she thought I was talking about a patient. She then ask me "what is the pt name again?" i said "I was looking for ---- the nurse manager i am ----"Then she transfer the line to the nurse manager & I waited for about 30 sec.
The NM answered the phone & said "hi this is ---" & I said "hi good morning i am ---- the one who referred by ---" & he said "ohh yess..." then he hanged up!
Im just thinking what went wrong. Im not very good in phone conversations so its really bothering me. Did i sound rude or something?
Please excuse me english is my second language & thank you for your advice.
im very upset to my self right now, i dont know what to think. Here's what happened my friend who is working in a hosp.referred me to her NM.My friend told me she talked to her NM last week and the Nm told her to call this week. I called today & the conversation went like "nurse: good morning --- unit" "Me: hi good morning...can I speak to ---- ". the nurse who answrd the phone didnt understand me when I said the name so she thought I was talking about a patient. She then ask me "what is the pt name again?" i said "I was looking for ---- the nurse manager i am ----"Then she transfer the line to the nurse manager & I waited for about 30 sec.
The NM answered the phone & said "hi this is ---" & I said "hi good morning i am ---- the one who referred by ---" & he said "ohh yess..." then he hanged up!
Im just thinking what went wrong. Im not very good in phone conversations so its really bothering me. Did i sound rude or something?
Please excuse me english is my second language & thank you for your advice.