Published Jan 18, 2017
michiganRN5
2 Posts
Hello. I have a second interview scheduled with UHC. It is a work from home position. I am reading many negative reviews online regarding disappointment from UHC and being micromanaged. Many have also complained about the amount of work that is expected- (way too much for an 8 hour day). This is a salary position so that worries me. I don't mind working past 8 hours at times but not every day. I also wonder how flexible the position is for appts, etc. I have been working in case management in the hospital setting for over 15 years. I don't know anyone who works for UHC. Any input or suggestions would be appreciated. Thanks.
rearviewmirror, BSN, RN
231 Posts
I work at UM at TPA, not CM but nonetheless a happy desk jockey; UM has way less patient/member interaction, reason I chose the job.
General input regarding UHC from other coworkers has been less than optimal as well. Usually somewhere along the line of unappreciated, insurance is crappy, micro-managed. Never worked there myself so can't say personally though. I think, however, that it's hard sometimes to discern whether the fault is in the employer or the employee sometimes.... unless you get in and experience it yourself. Work-at-home is really a nice option though. Heard good things about Aetna from others, but haven't worked there either ha.
Marisette, BSN, RN
376 Posts
UHC, United Health Care ? I've heard the same negative comments. All jobs have advantages and disadvantages. I think most people who are negatively inclined to speak of an employer are inclined to comment or share opinions. Just approach the job with a positive attitude and do the best that you can. There are worse things than putting in a few xtra hours if you get a chance to work from home. I would love an opportunity like this. Good luck !
Thanks for your comments. I am excited at the opportunity but just worried about the reviews. I would be leaving a job that I mostly enjoy and have job security.
middleagednurse
554 Posts
I know several CMs at UHC. They all love their jobs.
TheCommuter, BSN, RN
102 Articles; 27,612 Posts
I work from home for a company other than UHC and enjoy it for the most part. The flexibility is great, and though I am salaried, I never work more than 40 hours a week.
Been there,done that, ASN, RN
7,241 Posts
Have you researched on Glass Door? I don't have experience with UHC, but working from home has many perks. You would need to arrange for PTO for appointments and any time off, you would be SCHEDULED to work.
The second interview would be a good time to ask about productivity requirements.
Good luck, let us know how it's going.
TravelRNdreaming
51 Posts
I work from home since November last year for a major insurance company and yes it is micromanaged. But I knew that coming into the job. I get audited 2-3x a month, basically a review of my job and get scores. Do I like that... No but I understand they have to make sure I am doing my job correctly.
I worked in the hospital almost 10 years and I was already burned out. I love working with patients and the satisfaction I got from helping people at the bedside. However, the 12 hour night & weekend shifts plus holidays, hurricanes, & sometimes working with nasty nurses.
Do I love my work at home job? Yes, I am enjoying it and it almost feels like I am a brand new grad!
limitless-visions
228 Posts
Hi How is it going so far??? I just accepted a Job with this company, Never have done Telephonic CM before its a new program they are starting call CTP I don't stat till September, Im starting with a agency and then after so many hours I will be employed permanent with UHC. Please share your experience so far.