Transcripts keep disappearing - ideas?

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Hello all,

I really need some help or ideas as to what to do. In March, I sent my transcripts to the Colorado BON by certified mail. I have the slip to prove they received it. They told me they do not have them. I scanned the slip and sent it to them and they confirmed it's the proper address. Still nothing.

I have sent the transcripts three times now. The first, certified mail. The second, in April by normal mail. The third last month by Express Mail (and tracking proves they got that one too). The people there are less than helpful, answering nothing but "we don't have them" to my repeated, specific queries. I have called and left messages, still nothing.

Anyone have any ideas? How can three transcripts, sent directly from my school, with certified US Mail proving they have them, just vanish into thin air?

I really need this solved. I want to take the NCLEX in July, before classes resume in August, and I have already paid for the expensive Kaplan review class for June. (And for those who may wonder, I've already passed the Puerto Rico RN boards, so that's why I have RN on my name.)

Specializes in PACU.

Anyway to hand deliver a sealed transcript to the CO BON?

Is it possible that your name is misspelled on either your transcripts or your BON file?

Specializes in retired LTC.
Is it possible that your name is misspelled on either your transcripts or your BON file?
Maybe your SS#?

Can you actually speak to a person? If so, I would ask if there is any way to send your transcipts to that person's attention.

Also, if you are getting sealed transcripts, perhaps your school can send them? Sometimes schools are the ones who send all of the information to the various BON's.

Specializes in Family Nurse Practitioner.
Anyway to hand deliver a sealed transcript to the CO BON?

At this point I would definitely go to the BON even if it is a PITA.

How can they deny having them if you sent them certified mail?!? You have spent so much money with no resolve. I would ask them how they suggest you get the transcripts to them since they seem to have the issue of losing them.

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