My facility seems to have gone crazy with state reportables recently. Enough to make you want to pull your hair out & I think it's gotten way out of hand. I will give you some examples (sorry that I have to keep it so generic) and I would like you honest opinions if you would have reported. Please be honest - don't just tell me what you think I want to hear. Maybe there's something I'm not understanding
1. Family reheated food & resident took a bite. Result of less than 0.5 x 0.5 blister to lip - blister gone before end of same shift. Reportable?
2. Resident reports a staff for being hurried and rough. Closer 1:1 with resident = aide was in a hurry, going faster than resident wanted to be rushed - but absolutely no physical abuse and resident easily agrees that perfectly OK with aide continuing to provide her care. Reportable?
3. Sudden acute change of resident condition right at shift change BEFORE report has occurred. Off going nurse casually tells aides "she's been fine all night" & never gets off her rump to go check res. On coming nurse (punched in but who has not had report) is concerned w/ resident and goes to check, follows appropriate care and sends res to ER. Reportable as neglect by off going nurse (even tho resident received timely and appropriate care)?
This is just some examples. We average 2-4 reportables of this kind/week. And of course, we are suspending/terminating staff left and right over every little thing. After 25 years, I'm almost afraid to even speak to a resident in fear they may complain. Needless to say, I'm spending hours upon hours investigating complaints.
My facility seems to have gone crazy with state reportables recently. Enough to make you want to pull your hair out & I think it's gotten way out of hand. I will give you some examples (sorry that I have to keep it so generic) and I would like you honest opinions if you would have reported. Please be honest - don't just tell me what you think I want to hear. Maybe there's something I'm not understanding
1. Family reheated food & resident took a bite. Result of less than 0.5 x 0.5 blister to lip - blister gone before end of same shift. Reportable?
2. Resident reports a staff for being hurried and rough. Closer 1:1 with resident = aide was in a hurry, going faster than resident wanted to be rushed - but absolutely no physical abuse and resident easily agrees that perfectly OK with aide continuing to provide her care. Reportable?
3. Sudden acute change of resident condition right at shift change BEFORE report has occurred. Off going nurse casually tells aides "she's been fine all night" & never gets off her rump to go check res. On coming nurse (punched in but who has not had report) is concerned w/ resident and goes to check, follows appropriate care and sends res to ER. Reportable as neglect by off going nurse (even tho resident received timely and appropriate care)?
This is just some examples. We average 2-4 reportables of this kind/week. And of course, we are suspending/terminating staff left and right over every little thing. After 25 years, I'm almost afraid to even speak to a resident in fear they may complain. Needless to say, I'm spending hours upon hours investigating complaints.
Thoughts?