Inside the room, I don't show any emotions while they are going at it which ****** them off more. It usually doesn't get to me, but that night was crazy ridiculous. I once had a pt, totally drunk, act about as "special." The family recorded the pt cussing me out, called me name after name. Anyways, the pt came back a couple days later for pain med, recognized me and apologized all shift for the behavior that was displayed. However, no meds because he was around mid 270s etoh, didn't want to literally make him stop talking.... But thanks for the input guys. Ever since I moved to the ED, every shift has been full of surprises.