Nurses with nasty attitudes

A couple of days ago, I went through a very unpleasant situation, and I would like to hear your feedback. I work as a nursery charge nurse on a mother and baby unit. As a charge nurse, one of my responsibilities is to assist the nurses on the floor with the newborn’s care. One of the newborns on the floor, all of a sudden started showing retractions and tachypnea. As a nursery resource nurse, my responsibility is to contact the provider and help the nurse with the newborn; as soon as that happened, I placed him in the monitor and contacted the provider. The provider recommended to transfer the baby to NICU, she placed the order in the system, and in the meantime, I kept the newborn on the nursery to monitor him more closely…….. One hour and a half later, a peculiar character showed up at my unit. This person came to the nursery, did not introduced herself to me, kept walking, and started talking with the newborn parents. She talked about: s/s, treatment, diagnosis, prognosis, and who knows what else!!!!! (All this without verifying the newborns/parents bands) I was surprised by the lack of manners and ethics of this “NURSE.” I asked her name, and she became very defensive “Like I just said my name is such and such blah blah.” She gave me a vague answer, when I asked for her ROLE sh became even more defensive and stated she did not know what I was talking about in a very rude tone and in front of the parents. When I asked her if she received a report from the floor nurse, she stated, “We do not do that in NICU” At that point, I was done. I left, and let her do her “thing.”When she was done, she grabs the bassinet and rolls out of the nursery, like she owns the place. Of course the “Safety alarm” was activated cause no one putt he transfers on the system, cause, of course, no one knew about her plans at that time. She also left the chart and the newborns belongings. She never approaches the floor nurse or receives the report.

My point is, why this nurse has to be so rude? Why is so difficult for a human being to show some manners? Why? Why? Why? I mean, we are both nurses, she supposes to be my college. What happened with the courtesy? Even my providers on the floor, they introduced themselves to the unit and also to the parents. For GOD, sake is manners. If NICU does not do report fine but at least have the courtesy and the professionalism of communicating with your peers decently, BE PROFESSIONAL.