Western Govenors... did you have this problem?

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Ok, so I was all set to start Western Governor's RN-BSN program on Jan 1st. Then I get an email from WGU, and said blah blah blah, your total fee would be $$$$$ dollars. I was like woah, that is not what the enrollement counselor told me.

I'll break it down for you: Tuition $3450, $350 for lab fee, and $350 nursing fee, and 35 for library fee.

I got the pell grant of $1800. THen Financial aid sent me an email and told me I owe $5,140. How the heck... that's additional $2,955 dollar unaccounted for. Where did they come up with this??? so is this a hidden fee, a chunk of a hidden fee.

My question is has someone else run into this problem??? With the total amount due??

thanks Lisa

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I'm still on the evaluation of transcripts task. Can't wait to start having tuition problems.

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Specializes in Postpartum and Newborn.

How strange! I didn't have this problem... I'm enrolled in their BSN prelicensure program, and I just got my bill from the bursar... everything totaled up fine (this program is $4250, plus the $350 nursing lab fee and $45 library fee). My bill showed $4545.

I would call and find out asap. Someone made a mistake somewhere! Good luck!

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Now, I'm freaking out! That's my school of choice.

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Specializes in Postpartum and Newborn.

Sorry, read the numbers wrong... $4150, not $4250 (I got $100 discount on my tuition).

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I decided to speak with them about MSN, I was called back within 5 mins of paying application fee, and started asking questions. Was then told I needed to speak with a adm counselor, (re 45 $ library fee, I wanted to know what I got for that), person I was transfered to was really rude, asked same questions as #1, and then told me I would have to speak with an adm counselor. I reminded her thats who she was supposed to be. She got nasty, and I asked for a supervisor. On hold for 5 mins, then back to #1, then back to #2... I then asked to be transferred to Dean ( I didnt get Dean's VM) whomever i got I left a message that I didnt get a good feeling about them based upon initial TC, and I wanted my $$ back for application. I did get back to #1 who transferred me back to not one but 2 bursers and I eventually got my $$ back. Very unprofessional crew in the "Suite" they operate out of. I think I will stay with a reputable school with a proven track record of quality education. Good Luck !!

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Specializes in Postpartum and Newborn.

With all due respect, Western Governors University is a reputable school that provides quality education. It's a little bit silly to base the quality of a school's education off of a couple of unhelpful representatives you spoke with on the phone. I've spoken with a few extremely "reputable" universities in the past, and have had my fair share of conversations with cranky representatives, counselors, operators, etc. In fact, a couple of months ago I was speaking with an enrollment counselor at UC Berkley... not only could she not answer my questions, she was extremely rude and kept cutting me off. I eventually had to hang up because I was so frustrated. She obviously wasn't great at her job, but I wouldn't judge the whole school based off of her bad attitude.

Everyone I've spoken with at WGU has been nice, helpful, and accommodating.

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