I decided to speak with them about MSN, I was called back within 5 mins of paying application fee, and started asking questions. Was then told I needed to speak with a adm counselor, (re 45 $ library fee, I wanted to know what I got for that), person I was transfered to was really rude, asked same questions as #1, and then told me I would have to speak with an adm counselor. I reminded her thats who she was supposed to be. She got nasty, and I asked for a supervisor. On hold for 5 mins, then back to #1, then back to #2... I then asked to be transferred to Dean ( I didnt get Dean's VM) whomever i got I left a message that I didnt get a good feeling about them based upon initial TC, and I wanted my $$ back for application. I did get back to #1 who transferred me back to not one but 2 bursers and I eventually got my $$ back. Very unprofessional crew in the "Suite" they operate out of. I think I will stay with a reputable school with a proven track record of quality education. Good Luck !!