changing attitudes
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last week a close friend of mine asked me if a gp could limit the contraceptive services that they provided. his gf had moved house and whist a new patient medical had found out from the practice nurse that the practice only prescribe the oral contraceptive pill no other forms of contraception, as she wanted a contraceptive implant removed, she was directed to family planing . This made her upset and he wanted to know if the gp was allowed to do this and if the gp wasn't, he was going to make a complaint. After all his money pays the gp salary surely we should get what we need from the health care system, (this shocked me as i could not see what disservice had been done wrong)
From going on a hunch i explained that this was probably a professional discretion judgment due to the training of the gp/ practice nurse which i explained, i was able to find out that contraceptive services are additional to the gp contract and that they can provide all or nothing.
Patient complaints and attitude are not new however this reaction that we are what servants that they have paid for, not professional who may not do what the patient wants, as we are trying to give them the best care is frightening.