I've been stuck on a paperwork issue with a kiddo for the last month and a half.
A pre-k student had surgery for cervical spinal stenosis and returned to school with first a halo and then a soft collar brace. During that time, I called the ortho and received paperwork that included physical activity restrictions- no outdoor recess play or similar activity.
Ever since the neck brace came off, I've been calling multiple times for updated physical activity orders. After calling the first several times, I was finally told I'd have to wait until her next ortho appointment, then get an update.
Her next ortho appointment has come and gone, and ortho still hasn't sent me any updated paperwork. I called again today, and this time the office didn't even want to talk to me- they were telling me to call her neurosurgeon, even though her ortho doctor had placed this specific set of restrictions on her. Supposedly I'll get a call back tomorrow, but I'm doubtful.
At this point it's been a month and a half since I started asking for an update, which feels ridiculous. What else can I do? I feel like this child had some pretty major surgery and it's going to be a big liability if we let her do something that she isn't technically cleared for. I'm tired of waiting for ortho to get back to me, especially because she's pre-k and just wants to run and jump and play with everyone else. Now I've also had neurosugery thrown into the mix, and I'm not sure what to do next.
Any good ideas for me, you fabulous hive mind?
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I've been stuck on a paperwork issue with a kiddo for the last month and a half.
A pre-k student had surgery for cervical spinal stenosis and returned to school with first a halo and then a soft collar brace. During that time, I called the ortho and received paperwork that included physical activity restrictions- no outdoor recess play or similar activity.
Ever since the neck brace came off, I've been calling multiple times for updated physical activity orders. After calling the first several times, I was finally told I'd have to wait until her next ortho appointment, then get an update.
Her next ortho appointment has come and gone, and ortho still hasn't sent me any updated paperwork. I called again today, and this time the office didn't even want to talk to me- they were telling me to call her neurosurgeon, even though her ortho doctor had placed this specific set of restrictions on her. Supposedly I'll get a call back tomorrow, but I'm doubtful.
At this point it's been a month and a half since I started asking for an update, which feels ridiculous. What else can I do? I feel like this child had some pretty major surgery and it's going to be a big liability if we let her do something that she isn't technically cleared for. I'm tired of waiting for ortho to get back to me, especially because she's pre-k and just wants to run and jump and play with everyone else. Now I've also had neurosugery thrown into the mix, and I'm not sure what to do next.
Any good ideas for me, you fabulous hive mind?