Why does the public...
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think that nurses aren't doing their job if they can't be 10 places at once as well as clairivoyant, omnipotent and blessed with magical powers?
When I am the only RN on the ward for 20+ patients and 4 of them are crashing, no I can't spend an hour chatting with you. This does not mean that I don't care or "don't want to be bothered". Calling your family and telling them that you are being "neglected" so that they come in and call the staff every name in the book will not change the fact that she has 4 patients that are going to crash out, and need her full attention.
Yes, I did tell you that I would be back as soon as I could to help you find your glasses, and I meant it because I wanted to help you, and then my cardiac patient in the next room had severe chest pain and SOB unrelieved by nitro and it took ages to sort him out. This does not mean that I "abandoned" you or didn't take your request to help you find your glasses at that minute seriously. You can file all the complaints you want, it is not going to change anything because the powers that be have made the decision to understaff the wards and freeze recruitment to "save money" and that is final. We often have one or two RN's and was aide to 25 patients on an acute medical ward, with highly dependent and confused patients.
When is someone going to figure out how to give nurses the power to astroproject, so we can be 10 places at once and avoid abuse from people who assume that we are intentionally abandoning their loved ones? Luckily my manager is awesome and tells us not to take this kind of crap off of people. The staffing issues aren't her fault and she works shifts and takes the same kind of abuse off of these people. But I feel like nurses work so hard, only to have a bad reputation with the public often due to factors out of their control. It gets me down.
How do you get past letting this stuff bother you? It is really having a very negative effect on me. I probably going to leave nursing because of it. I am sick of seeing good hardworking nurses get treated like crap by everyone. Why are some of these people so petty, and looking for a reason to complain?
Just had to get it out, it was a bad shift yesterday.