Waiting time for RN application in CA

Hi everyone,

I was an RN from Hong Kong and I moved to California this January. I submitted online application via BreEZe on June 21 and app fee was credited from my account in late June. My school already sent my transcripts directly to the board in early August. When I checked on BON website, the timeframe of processing app from July 15-31, but I still didn't receive or hear anything from the board. And from BreEZe, my app status is still pending, but when I pressed into the app, it said my status is open, I have seen the 'open' status for a long time. What does it mean?

I feel quite angry and anxious about this. No one replies email and no one pick up the phone call even I call in at 8am, and it said it was currently close (what? The normal business hr is 8am-5pm)

I remember three years ago, when I sent email to the board they usually replied to me few days later. It is so sad that I have been waiting almost 4 months and still didn't hear anything. I just want to know if I need to take any courses so as to get the eligibility to take NCLEX.