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Discussion

visitors........again

I know visitors have been a hot topic here, but I have a question about how your facilities handle security problems when it comes to visitors. Here's my problem.

I work in a trauma center. Last week we had a 21 year old code while down for an MRI, and the family essentially went berserk. When they were allowed into the ICU to view the body they became out of control, literally running the halls of the ICU, screaming, kicking in doors. Security was called. They could not contain this family. More security was called. This family was so out of control they were threatening to staff, and patients, and destructive to the unit. I felt the police should have been called to take care of the matter.

Problem for me, is that our visiting policies are so lax, administration doesn't care. My husband doesn't want me working in this facility after my telling him of this incident. And frankly, I wonder what would have happend had one of these fools had a gun.

How does your facilility handle crazy people? Do you feel safe where you work?

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Since when do people think they have a right to take out their anger and/or grief on the very people who are doing all they can to help!??! Makes my blood boil!

And since apparently many administrations have little or no regard or planning for out of control situations I think it's high time WE take it into our OWN hands. If we feel we aren't being protected WE have to do something about our own safety. Don't hesitate to call 911 - then be sure and act indignant and highly insulted when the administrators don't hand out kudos to us! Demand a recommendation for your correct actions during a crisis!

It's up to NURSES to take care of NURSES. We can do this you know!

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